Lexus Of Sarasota - Service Center

Helpful but not pushy Salesman Jim lally listened to what we were looking for and offered some options but did not come on too strong, let us make up our minds... Found us Salesman Jim lally listened to what we were looking for and offered some options but did not come on too strong, let us make up our minds... Found us a car in our price range. More

Safety Customer Service and family My Dad has been trying to get me to buy a Lexus for years but my Toyota although old is still in good shape. My response was it is too expensive. Re My Dad has been trying to get me to buy a Lexus for years but my Toyota although old is still in good shape. My response was it is too expensive. Recently he passed away and I got his Lexus. I went to the dealership and spoke to Dee Logan. She has been great. She knew my parents and each time I come in I get to hear nice stories of them. She helps me to keep service prices manageable. I have been driving up and down 75 for the past 18 months. Who knew that I could get a complimentary check up to be sure I'd be safe in my travels? Recently I was getting my car serviced and she set me up with a loaner. She asked if I wanted to try an SUV. How nice to have a choice on a loaner car. While running errands I had to go to the DMV, I needed the mileage right away. I took a stab in the dark and called to see if someone could let me know the number. I got Dee's voicemail and thought I'd have to come back the next day and wait again in the DMV. I left a message and before I had to try to sweet talk the DMV agent, Dee left a message with the mileage. Thank you Dee for being timely. Dee and the staff make getting the car worked on a pleasant experience. On top of all this the service team is patient with me when I need help with the bells and whistles. Keep up the good work because great service is hard to come by in this techie fast paced world. More

Two words: Trust, Confidence Customer Services is boss at Wilde Lexus. Dee Logan made me a believer! She insisted that Lexus takes care of their customers and she and the Lexus Customer Services is boss at Wilde Lexus. Dee Logan made me a believer! She insisted that Lexus takes care of their customers and she and the Lexus staff performed far above my expectations noting my concerns with unabridged confidence. She ensured my visit was nothing short of "Best Quality of Service" as an example of her professional acumen and courtesy. I highly recommend this Dealership and look forward to future sales as my BMW lease is near its end. Trust is a big deal to me and I will continue to do business here at Wilde Lexus as a result of the professional attention to detail I experienced here and a staff that shows accountability. Well Done! and Thanks! More

thrilled to be treated so good It feels very luxeriius to be treated like a customer who spent as much as anyone else. I will more than likely be a future Lexus customer from Wilde It feels very luxeriius to be treated like a customer who spent as much as anyone else. I will more than likely be a future Lexus customer from Wilde Lexus More

An exceptional buying experience I've been a customer at Wilde Lexus for over 10 years. I've purchased several vehicles, and continue to have my vehicles serviced exclusively at Wilde I've been a customer at Wilde Lexus for over 10 years. I've purchased several vehicles, and continue to have my vehicles serviced exclusively at Wilde. The entire process, beginning with Grant in sales through financing and service, has been a very positive experience. I feel that all the people I've dealt with at Wilde are concerned about my needs, and are looking to meet these needs and build a long term business relationship. I highly recommend Wilde Lexus. More

All way s great I leased my Lexus from Grant this past year.He has been very helpful in answering any questions I have had .He is the best car salesperson I have ever I leased my Lexus from Grant this past year.He has been very helpful in answering any questions I have had .He is the best car salesperson I have ever dealt with. More

Top rated service I own two Lexus vehicles and have been using Wilde Lexus for a number of years. It was the service department that made me decide on purchasing anothe I own two Lexus vehicles and have been using Wilde Lexus for a number of years. It was the service department that made me decide on purchasing another Lexus this January. Dee Logan has been my service manager over most of these years. She is a true professional and I know when I need service in the future I can count on her and the service department. More

Exceptional Customer Service Jason Peters is my Service Advisor and his quality of service is exceptional. I took our car in for two items (one maintenance, the other was getting Jason Peters is my Service Advisor and his quality of service is exceptional. I took our car in for two items (one maintenance, the other was getting Paint Protection Film on the front end). Jason was expedient in getting me a work estimate which was 'spot-on'. Jason also demonstrated a sincere appreciation for the value of my time and he provided me with a 'loaner' as the work was going to take several hours if not more. I was promptly called when the work was complete and the whole experience was what I believe exceptional customer service should be. Thanks to Jason and the other team members at Wilde Lexus. More

Service Department Bought a 2013 RX350 in Tampa, the only place that had the grey interior I wanted. The driver's seat was showing sign's of cracking. Took it to Wilde L Bought a 2013 RX350 in Tampa, the only place that had the grey interior I wanted. The driver's seat was showing sign's of cracking. Took it to Wilde Lexus of Sarasota and Dee Logan from the service dept took pictures and got a approval from Lexus for new leather replacement under warranty. They furnished a new 2016 RX loner to drive while it was being repaired. Fixed like new in 1 day. Wow, such great service. I can honestly say Dee went beyond anything I expected and Wilde Lexus offered the best service I have ever found anywhere! More

Outstanding Service Debbie Millis has been our service tech for the past twelve years. She has always been very helpful and professional. She lets us know when maintena Debbie Millis has been our service tech for the past twelve years. She has always been very helpful and professional. She lets us know when maintenance is due on both of our vehicles which is a big help. More