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Lexus Of Sarasota - Service Center

Sarasota, FL

4.5
1,227 Reviews
Call Service Center (941) 924-3040

1,227 Reviews of Lexus Of Sarasota - Service Center

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May 19, 2023

Roberto handled my service well - he explained the additional services needed and I agreed they needed to be done More

by inky
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to review your time at Lexus of Sarasota. I’m so glad to hear that Roberto was able to make your experience with us a positive one.

May 19, 2023

I may be repeating a review sent previously but I wanted to make sure that I was appropriately recognizing the service and professionalism provided by Jason Peters. I have been buying/leasing cars at Lexus More

by ROBERTDAPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for being such a loyal customer and taking the time to make sure you provided us with such excellent feedback! I am so glad Jason Peters has been able to repeatedly provide exceptional service, making your visits enjoyable. Thank you for making an effort to share your thoughts and experiences. We hope to see you again sometime soon!

May 19, 2023

Professional Courtesy Caring for the safety on his customers Most of all, he keeps me and my family in a very safe car More

by JMTWACKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for sharing this excellent review. I am happy to hear you had a positive experience while here at Lexus of Sarasota. Your family deserves the best and that is exactly what we hope to deliver. If there is anything we can do to improve your visit in the future, let me know. Thank you again! - Kelly McAllister, Guest Relations Coordinator, kmcallister@lexusofsarasota.com

May 19, 2023

I had a very pleasant experience. The staff is very polite. I felt very comfortable. More

by HSSDMD@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Roberto Castrodad
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May 25, 2023 -

Lexus Of Sarasota responded

I am happy we achieved our goal of providing our customers with an enjoyable and comfortable experience every time they visit our dealership. Thank you for this excellent review, we appreciate you!

May 19, 2023

They always deliver prompt and thorough service. Service writer is always pleasant and eager to assist. More

by DENNIS32RR
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David who picked up my car., Tim Eldridge
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May 25, 2023 -

Lexus Of Sarasota responded

I am so happy to hear we provided you with the ultimate Lexus experience! Thank you for taking your time to provide this feedback, we appreciate you!

May 19, 2023

Jason goes above and beyond for his customers. Everyone goes away happy. You know when you have a problem that Jason will take care of you. More

by MARLENEAJACOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Johnson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Keyso, Shaun Mathis
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May 25, 2023 -

Lexus Of Sarasota responded

Jason is always taking excellent care of his guests; it is great to hear this feedback from another satisfied customer. Thank you for choosing Lexus of Sarasota, we appreciate you!

May 18, 2023

Excellent service by Lisa Rubendunst. ..Found the cost of hydraulic hood lift ($600) a bit extreme, but I assume it is market price...overall service was superior More

by ROSEMARY.CHASE5
Recommend Dealer
Yes
Employees Worked With
Lisa Rubendunst
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Lexus Of Sarasota responded

Thank you for taking the time to provide us with this great feedback! We appreciate you.

May 18, 2023

Jason Peters is excellent! He is one of the primary reasons that I have continued doing business with Lexus of Sarasota. He is the ultimate professional and is an absolute plea More

by ROBERTDAPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Levando
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May 25, 2023 -

Lexus Of Sarasota responded

Robert, this is fantastic to hear. Jason is an amazing Service Advisor, and I am so happy he was able to provide you with such an excellent experience. Thank you!

May 18, 2023

Tanner was beyond helpful and I could not have asked for classier service from him and Lexus. I made an appointment on a Sunday and came in Monday, he was able to provide four new tires and new brake pads! More

by Rhudson7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Stempel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2023 -

Lexus Of Sarasota responded

I am pleased to hear Tanner provided you with such excellent service throughout your visit. Thank you for choosing Lexus of Sarasota, we appreciate you!

May 18, 2023

I visited Jaguar not Lexus, but Corbin is a fantastic rim wizard and Tyler is the best service person you have! Very happy with the rim repair. More

by KKJINRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn't go to Lexus. Jaguar service on my ftype r.
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