Lexus Of Sarasota

I live in Chicago and purchased a vehicle for my wife’s birthday last month. Mr Scott Franzinger went above and beyond for me in making my purchase. As you probably can imagine, this was much appreciated w birthday last month. Mr Scott Franzinger went above and beyond for me in making my purchase. As you probably can imagine, this was much appreciated with me living over 1000 miles away and never physically seeing the vehicle in person until it was shipped to my home. Mr Franzinger sent pictures, videos, special info about the vehicle, etc…He also coordinated with the technician I hired there in Sarasota who inspected the vehicle for me. My wife is simply ecstatic about her gift, so I’m happy! I could go on and on, but to be brief…GREAT EXPERIENCE!!! Thank you, Scott! More

It was a great experience working with Tom and Kenny. Tom went out of his way looking for exactly what I wanted and was able to find it on the lot. Kenny handled all my finance and leasing questions and Tom went out of his way looking for exactly what I wanted and was able to find it on the lot. Kenny handled all my finance and leasing questions and was a pleasure to interact with. They were a fantastic team! More

Knowledgeable about the product. Clear and understandable while explaining car details. Friendly. Overall a good experience. Clear and understandable while explaining car details. Friendly. Overall a good experience. More

I really enjoyed meeting and working with Jeff Serensky and Adam Bishop when purchasing my new Lexus. And I absolutely love my new car! and Adam Bishop when purchasing my new Lexus. And I absolutely love my new car! More

My salesperson was not Eric Gruendi but Luis Ojeda who was a great salesperson. I was between an Accura or a Lexus and he was the readon for my to have decided with a Lexus. I am however dissapointed with was a great salesperson. I was between an Accura or a Lexus and he was the readon for my to have decided with a Lexus. I am however dissapointed with some of the Lexus feedback. I relorted a problem and the sales Manager never followed uo wtlith me. Lexus has headlight shadows and I am just supposed to get used to it. Lame! More

David was very informative about the vehicles. He wasn't pushy but made sure we understood all the options. Would recommend. He wasn't pushy but made sure we understood all the options. Would recommend. More

I highly recommend Ana Lima. She's a very professional and friendly salesperson. She didn't pressure me to buy and found the best option for my needs. Communication was constant; She's a very professional and friendly salesperson. She didn't pressure me to buy and found the best option for my needs. Communication was constant; 5 stars aren't enough. I'm also glad that the General Manager, Christ, took the time to come and share my joy when I picked up my car. More

**An Exceptional and Uplifting Car Buying Experience at Sarasota Lexus** I recently purchased a vehicle from Sarasota Lexus, and what could have easily been a stressful, even discouraging experience tur Sarasota Lexus** I recently purchased a vehicle from Sarasota Lexus, and what could have easily been a stressful, even discouraging experience turned out to be incredibly positive, thanks to the outstanding team there. Given my recent personal financial setbacks, I was concerned that securing financing would be difficult, if not impossible. However, from the moment I walked in, the team at Sarasota Lexus made me feel welcomed, respected, and genuinely cared for. Luis Ojeda, my salesperson, was exceptional from start to finish. His communication was clear, consistent, and personable, and he stayed engaged and persistent throughout the entire process. He truly made me feel like more than just a customer—his professionalism and sincerity were beyond impressive. Jason Crowley, the Used Car Director, brought valuable insight and honesty to the table. His transparency and knowledge were truly appreciated and helped make the entire process feel more grounded and reassuring. Eric in finance was instrumental in getting the ball rolling. He put in the initial legwork to help structure the deal, showing great initiative and determination. And finally, Kenny Clark, the Finance Director, was the one who ultimately brought everything together. He secured the financing and closed the deal with professionalism, efficiency, and a genuine commitment to making it work for me, even if it meant taking steps that weren’t necessarily the most profitable for the dealership. What stood out most to me was how each person on this team went above and beyond. They worked diligently to overcome the financial challenges I brought to the table and never once made me feel judged or unwelcome. Their positivity, encouragement, and unwavering dedication to customer satisfaction completely transformed what could have been a nightmare into a truly uplifting experience. Even if I hadn't been able to secure financing and purchase the vehicle, I would still be writing this review out of sheer appreciation for the level of service, care, and respect I received. This team completely shatters the negative stereotypes so often associated with car buying. They are true professionals, and I am eternally grateful to have crossed paths with them. If you're looking for a dealership that genuinely puts people first, look no further than Sarasota Lexus. Thank you, Luis, Jason, Eric, and Kenny—your kindness and commitment made all the difference. More

He is a very rude manager. He made me feel very uncomfortable on text and phone calls. I don’t recommend using them at all. They never fix my problems. I have a dent that they He made me feel very uncomfortable on text and phone calls. I don’t recommend using them at all. They never fix my problems. I have a dent that they quoted me too much for and they did a very bad job on my tint and complimentary car wash! Workers are also rude to me. I don’t recommend them at all! More

Every one at Lexus of Sarasota were very professional. Greg was great to work with and excellent salesmen. We felt very comfortable with our transaction, Thank you Greg for your assistance, Greg was great to work with and excellent salesmen. We felt very comfortable with our transaction, Thank you Greg for your assistance, More