Lexus Of Orland - Service Center

Excellent Service The service was excellent, responsive and pleasant. I recommend Lexus of Orland to any prospective customer would not hesitate to use them again witho The service was excellent, responsive and pleasant. I recommend Lexus of Orland to any prospective customer would not hesitate to use them again without reservation, More

Orland Park Lexus Very courteous, honest and professional group of sales and service providers. The location is clean and comfortable. I would recommend them to friends Very courteous, honest and professional group of sales and service providers. The location is clean and comfortable. I would recommend them to friends and family. You can’t miss! More

I’m satisfied with the service The service is always good.the service attendants are always friendly. I like the idea of given snacks to the clients whilst waiting for their vehicl The service is always good.the service attendants are always friendly. I like the idea of given snacks to the clients whilst waiting for their vehicle More

Awesome Service From the first step I took into the service center, Service representatives were there for me. My experience has been superior and I appreciate the ef From the first step I took into the service center, Service representatives were there for me. My experience has been superior and I appreciate the effort to make me feel special. All parties involved that day for a simple oil change deserve a round of applause. I expect nothing but the best from here on out and I’m certain that this particular dealership can provide just that. More

Great service, fast accurate and friendly knowledgeable. I would recommend this service person to others owning Lexus vehicles. The RX 350 is an outstand service, fast accurate and friendly knowledgeable. I would recommend this service person to others owning Lexus vehicles. The RX 350 is an outstanding vehicle. Thanks. More

Frustrating You are told to call but the person is busy or not there. You talk to a supervisor but they do not call back in a timely fashion. I had to call numero You are told to call but the person is busy or not there. You talk to a supervisor but they do not call back in a timely fashion. I had to call numerous times. More

June 18, 2018 I came in for an oil change and diagnostics because my engine light was on. I explained to the service person that I had had a diagnosis done by Auto I came in for an oil change and diagnostics because my engine light was on. I explained to the service person that I had had a diagnosis done by Auto Zone who diagnosed my problem as needing a new gas cap. I explained that I had to get emissions test. The technician came out with a report that included maintenance issues. (Some of which I had performed by another shop, but, she didn’t have it on record so, it was included in the diagnosis). The report included the need for a new gas cap along with another issue with the technician stated that needed to be repaired in order for me to pass emissions testing. I asked her to just give me the gas cap. Needless to say, the engine light went out and I passed emissions. More

Routine maintenance My service coordinator Bob was simply the best! He addressed additional concerns I had relative to my vehicle in a timely and professional manner. I My service coordinator Bob was simply the best! He addressed additional concerns I had relative to my vehicle in a timely and professional manner. I am extremely satisfied More

Over all service. Over all great just my truck could be clean/washed better. As always very good fresh coffee. Be nice to have some fruits as well. Just sugestion. Over all great just my truck could be clean/washed better. As always very good fresh coffee. Be nice to have some fruits as well. Just sugestion. More

7/9/2018 All involved provided excellent service. No delays getting in; was informed of the status; and an easy out. It was clearly relayed to me what needs to All involved provided excellent service. No delays getting in; was informed of the status; and an easy out. It was clearly relayed to me what needs to be done and why. More