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Lexus Of Orland - Service Center

Orland Park, IL

4.6
714 Reviews

714 Reviews of Lexus Of Orland - Service Center

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June 29, 2023

Curious and helpful. Reception outside upon entering and Service Staff inside. I like the fact that I can go to breakfast and then come back and pick up my car. More

by tyson.derek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 30, 2023 -

Lexus Of Orland responded

Thank you for the review, Tyson! We're glad to hear that our team at Lexus of Orland provided helpful and convenient service. See you next time!

June 29, 2023

So nice staff, very profesional, informative, so easy to get any services done. Comfortable waiting area, delicious coffee:), very understandable of any issues with my car. So thankful for ever customer get More

by ELA.PAWLAK0309
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark, Marek Okreglak
Jun 29, 2023 -

Lexus Of Orland responded

Thank you for the great review! We're glad to hear that our staff at Lexus of Orland provided professional and informative service. We strive to make every customer's experience as easy and comfortable as possible. Drive safely, and we hope to see you again soon!

June 26, 2023

Courteous service and a comfortable waiting area while my vehicle was being serviced. Complimentary coffee and tea, and employees (regardless of their roles) deliberately making eye contact and speaking sug More

by agurley907
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don't recall.
Jun 27, 2023 -

Lexus Of Orland responded

Thank you for the kind words! We're glad to hear that you had a positive experience at Lexus of Orland. We appreciate your support and hope to see you again down the road!

June 25, 2023

The service I received was awesome… I was there for a short time.. I don’t mind sitting and waiting for my car because the environment is nice and clean.. Also enjoy the free snack..As well as the people More

by Lexus
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sammie Scott
Jun 25, 2023 -

Lexus responded

Thank you for your service

Jun 26, 2023 -

Lexus Of Orland responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

June 25, 2023

My appointment was on time no wait i was in and out about two hour the employee was nice.the service was great. More

by LINDALE65@comcast.net
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Ziad Altamimi
Jun 26, 2023 -

Lexus Of Orland responded

Thank you for the review! We are so glad to hear that you had an efficient experience working with the Lexus of Orland team. Drive safely, and we hope to see you again down the road!

June 25, 2023

I’ve really received good service here lately from Lexus of Orland and Lexus of Merriville, IN. I’m also very happy that things worked out so I can continue to bring my vehicles for service and use coupons. More

by vehicle owner
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bob V., and Service mngr Joe, Sevice consultant Nick
Jun 26, 2023 -

Lexus Of Orland responded

Thanks so much for this awesome review of Lexus of Orland! Have a great day!

June 24, 2023

Joe took good care of my issue in a timely, efficient manner. My car was serviced with no problem. More

by newman3419
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe, service
Jun 26, 2023 -

Lexus Of Orland responded

It's great to hear that Joe took excellent care of your vehicle and service needs. Thanks for choosing Lexus of Orland!

June 24, 2023

Comfortable waiting area, friendly staff, efficient, no pressure service recommendations, and my vehicle was ready when promised. More

by GGRECZEK
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tony in service
Jun 26, 2023 -

Lexus Of Orland responded

Thank you for the review! We are thrilled to hear that you had a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

June 23, 2023

Timely service, knowledgeable techs, and favorable outcome are what is desired and expected from car service establishments. More

by palmtree2457
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service manager
Jun 26, 2023 -

Lexus Of Orland responded

We're so glad to hear that you had a positive experience with our service team at Lexus of Orland! Thank you for taking the time to leave us a review. Drive safely and have a great day!

June 22, 2023

Hi, My service person was kind and efficient, and my service was quick and car was cleaned. Excellent service. Kudos to my service person! Thankfully, LaShanda More

by lhowardcurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Reid
Jun 22, 2023 -

Lexus Of Orland responded

Hi LaShanda! We're so glad to hear that you had an excellent service experience at Lexus of Orland. Thank you for taking the time to share your feedback with us. Drive safely and have a great day! - The Lexus of Orland Team

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