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Lexus Of Orland
Orland Park, IL
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website..
For those still able to make facility visits, please know we have made operational changes that include:
· Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home.
· Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle.
· Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Latest Reviews
February 17, 2025
Took my GX in for an alignment on Saturday, must of been
my first mistake. Picked the vehicle up and it had a worse pull than when I dropped it off. There is no way the technician test drove this vehicle
More
by JPMATTHEWS1977
Employees Worked With
John, Larry
May 23, 2024
I went in looking for a car to lease.
Spoke with Sabreen (sales associate) and she found me a car within my budget. Sat down went over numbers and I put a deposit to hold the vehicle that
More
by taylor_spencer01
Employees Worked With
Junior Alvarez, Sabreen Khalifa
April 05, 2024
Please do not purchase your next vehicle from this
dealership. I don’t even want to give this dealership one star, but I had to in order to leave a review. From start to finish, everyone at this deale
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by Kiki
Employees Worked With
Bob Vitorrio, Kevin Martin, Chris Kowalis, Ziad Altamimi, Alex Aruna, Junior Alvarez
Dealership Inventory (90 Vehicles)
Photos & Amenities
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Drive-In Service
- Free Coffee
- Free Drinks
- Free Loaner Cars
- Free WiFi
- Authorized Parts Store
- Television
- Shuttle Service
- Pet Friendly
- No Contact Transactions
- Virtual Appointments
- Authorized Accessories Store
- Vehicle Sanitization
- Home Test Drives
