Lexus Of Orland

The service person was very nice and courteous. The issues I have is, I had to wait for 1 hour and 50 minutes for an oil change and tire rotation, which is not acceptable. The message that implie The issues I have is, I had to wait for 1 hour and 50 minutes for an oil change and tire rotation, which is not acceptable. The message that implies to me is they don't care about my time. Every time I am in the service department they always have different people, they do not keep the same people. The message that sends to me is why can't they keep employees, because they don't want to pay people or it's not a good company to work for? More

The staff is very friendly. They go out of they way to satisfy the customer. They go out of they way to satisfy the customer. More

Nice and courteous. Service consultants were informative and provided prompt feedback. Tony is very good Service consultants were informative and provided prompt feedback. Tony is very good More

Mike was great! Helped me from start to finish. He listened and understood my concerns and helped me make decisions based on my needs. Loved his honesty from start t Helped me from start to finish. He listened and understood my concerns and helped me make decisions based on my needs. Loved his honesty from start to finish. Your dealership at Orland is absolutely beautiful! I live all the way in Hyde park, and will definitely be traveling to Orland for all my car needs! More

I had an appointment for an oil change. It's disappointing that it took 2 hours. Also it's disappointing that the high end dealer doesn't supply water without having to ask for it. I ha It's disappointing that it took 2 hours. Also it's disappointing that the high end dealer doesn't supply water without having to ask for it. I had other car dealers have water, coffee and snacks easily available for customers. More

I could have gotten a better car wash, didn't bother to wipe down the car🤷🏽‍♀️ wipe down the car🤷🏽‍♀️ More

Good service during my visit. The representative listened and answered my questions I was pleased with the service. The representative listened and answered my questions I was pleased with the service. More

They were very helpful and efficient and made sure our visit was very pleasant. Thank you very much visit was very pleasant. Thank you very much More

Appreciate the attention that the service department gave me and explained everything to me great. me and explained everything to me great. More

I was pleased with the service There was a mix up at the end with my key end with my key More