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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

September 24, 2021

Aiman was absolutely wonderful! He made sure that all my needs were meet at Lexus Orland. More

by lawanda1020
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan
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Sep 27, 2021 -

Lexus Of Orland responded

Making sure all your needs are met is our top priority! It's great to hear that Aiman took such great care of you during your visit to Lexus of Orland, and we look forward to providing you with more exceptional care next time you stop by!

September 23, 2021

Great buying experience! Salesmen and finance professional were great! The Lexus staff overall were friendly and highly professional. I would highly recommend this dealership to my friends and f More

by swoods2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Sammie Scott, Mike Fredette, Mike Bannos, Marek Okreglak
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Sep 23, 2021 -

Lexus Of Orland responded

We're thrilled to hear we made your buying experience a great one. Thank you for your business and for taking the time to share - we hope you love your new wheels! - your friends at Lexus of Orland

September 22, 2021

I bought a 2015Lexus in mint condition. Everybody there made the transaction go smooth, smoother than any other time I have purchased a car. More

by LEEJHLCML
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
Report | Print
Sep 22, 2021 -

Lexus Of Orland responded

Thank you for the great review! We are thrilled to hear that you found the right vehicle working with the Lexus of Orland team. Congrats on your purchase, and we hope to see you back again down the road!

September 20, 2021

Prompt, quality customer service. Everyone was very helpful. Always a pleasure and helpful when I go. More

by teerbee03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Mo, Mike Bannos, Jimmy McColgan
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Sep 20, 2021 -

Lexus Of Orland responded

We are grateful to have you as a returning customer! Thank you for choosing Lexus of Orland and for taking the time to leave us a review. Safe travels ahead!

September 20, 2021

I walked into Lexus of Orland and in about a hour or so I road out with a Brand New Lexus NX300! Mr. Mike was AWESOME! What a guy! More

by MIGHTYKAY7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fredette, Jimmy McColgan, Ziad Altamimi
Report | Print
Sep 20, 2021 -

Lexus Of Orland responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Mike and the Lexus of Orland team. Drive safely in your new Lexus NX 300, and we hope to see you back again down the road!

September 20, 2021

It was a pleasure to work with Chris M. It was a painless experience for us. More

by Jlsuttle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mike Bannos, Chris Kowalis
Report | Print
Sep 21, 2021 -

Lexus Of Orland responded

We strive to make our guests' experiences pleasant and hassle-free, so this is wonderful to hear! Thank you for the terrific feedback - we hope to see you back at Lexus of Orland again next time!

September 20, 2021

Very good experience. Cars are hard to find during the pandemic time. Tara (internet sales) had been very good at follow ups and keeping me updated. The pricing was transparent. Her manager Jim was helpfu More

by eggroll1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Furst, Internet sales, Aiman Hamdan, Jimmy McColgan, Ziad Altamimi
Report | Print
Sep 20, 2021 -

Lexus Of Orland responded

Thank you for the great review! We are thrilled to hear that you had such a successful purchase experience working with Tara, Jim, Aiman, and the Lexus of Orland team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!

September 20, 2021

It was good, there were a few obstacles at first but it was all worked out, More

by yvonne.frazier04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy McColgan, Mariea Bojan, Ziad Altamimi
Report | Print
Sep 20, 2021 -

Lexus Of Orland responded

Thank you, Yvonne! We appreciate your business and this feedback. Safe driving from our Lexus of Orland team.

September 18, 2021

Service is excellent. They keep our vehicle running like new. The Service Reps are available to addresses any concerns. More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thamm
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Sep 20, 2021 -

Lexus Of Orland responded

We're glad to hear you can count on us to get the job done, Scott. From the whole Lexus of Orland team, thanks for the terrific feedback! See you next time!

September 14, 2021

Always 5-star service The service department representatives are always professional and friendly and the work is always completed in a timely manner More

by ahmud1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas from the service department
Report | Print
Sep 15, 2021 -

Lexus Of Orland responded

Thank you for taking the time to share! We are thrilled to hear that you had such a seamless service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

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