Back

Lexus Of Orland

Orland Park, IL

4.7
2,524 Reviews

8300 West 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,524 reviews

May 08, 2022

Terrific dealership. Always treated extremely well .Just had my 2021 RX 350 for a routine check up .As always Tony C does a great job to get my service taken care of.H More

by Gmanw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Kevin Martin, Mike Bannos, Chris Kowalis, Lorenzo Lowery
May 09, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Tony and the Lexus of Orland team. Drive safely in your 2021 Lexus RX 350, and enjoy it! We hope to see you back again down the road!

May 08, 2022

We received great service from LG in sales and Mike in finance! No pressure, just given all the details so we felt comfortable in the decision we made. Love my 2022 RX 350! More

by jcdooley0
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Bannos, LG Sears
May 09, 2022 -

Lexus Of Orland responded

Thank you for taking the time to share! We are so glad to hear that you had such a successful purchase experience working with Mike and the Lexus of Orland team. Drive safely in your new 2022 Lexus RX 350, and we hope to see you back!

May 06, 2022

Great customer service from sales to finance. We felt welcomed and handled well. Thanks much. More

by DEREK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Bannos, Mo Daoud
May 06, 2022 -

Lexus Of Orland responded

Thank you for the great review, Derek! We appreciate your support and hope to see you back again at Lexus of Orland!

May 10, 2022 -

DEREK responded

Absolutely

May 05, 2022

**Buyer Beware** My teen daughter went in to get a basic oil change. She was sold services that were not needed on the vehicle and was made to spend over $330 unnecessarily. In addition, they were trying More

by alshal7727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Pervazas
May 06, 2022 -

Lexus Of Orland responded

I'm very concerned to read about your daughter's experience. We expect our team to make recommendations based on what is best for our customers and their vehicles. I sincerely apologize that this wasn't the impression we left and assure you that this situation will be properly addressed. Again, I'm very sorry that we missed the mark here. If you would like to discuss anything further, I'm available to take your call. Thank you, Joe Pervazas - Service Manager - 708-614-8700 ext 273

May 03, 2022

Purchased a new vehicle and the dealership provided excellent service. Great folks who enjoy what they do. More

by paulbritter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan
May 03, 2022 -

Lexus Of Orland responded

Paul, the Lexus of Orland team certainly loves helping our customers, and it's great to see you got that impression! Thanks for the five stars, and congrats on the new car. Enjoy it!

May 03, 2022

Great personal service knowledgeable salesman they took the time to make sure we were completely satisfied More

by bob.albrecht
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Chris Merx, Ziad Altamimi
May 03, 2022 -

Lexus Of Orland responded

Hi Bob - Thank you for this rave review! We are delighted that you had a five-star car-buying experience with us at Lexus of Orland and we appreciate you trusting us with your business. Safe driving!

May 03, 2022

Lexus of Orland’s Sam Scott called me as soon as the vehicle I asked for was available. Two hours later I arrived and saw that the NX 450 was exactly what I’d asked for. Once I arrived, everything was More

by krharp1906
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos
May 04, 2022 -

Lexus Of Orland responded

Thank you for the glowing review! We are so glad to hear that you had a successful purchase experience working with Sam and the Lexus of Orland team. Drive safely in your Lexus NX 450, and enjoy it! We hope to see you back again down the road!

April 29, 2022

Excellent customer service, julien was very knowledgeable wait time was excellent enjoy the snack bar thank you More

by rozd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julienne Boss
Apr 29, 2022 -

Lexus Of Orland responded

Julien and the team were more than happy to lend a hand with your service needs, and it's lovely to hear that you enjoyed a comfortable wait. The Lexus of Orland team thanks you for your business, and we hope to see you back again down the road!

April 28, 2022

It's a great dealership. My sales associate Aiman is the best. Always like the treatment from him and GSM Kevin Martin. The RX 350 FSport is my 3rd vehicle with them. Highly More

by smv401
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Mike Bannos, Aiman Hamdan
Apr 28, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Aiman, Kevin, and the Lexus of Orland team. Drive safely in your Lexus RX 350 F Sport, and enjoy it! We hope to see you back again down the road!

April 26, 2022

I had a wonderful experience at Lexus Of Orland. The sales rep was wonderful along with the management team. I will definitely purchase another vehicle from them. More

by mic29248
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
Apr 26, 2022 -

Lexus Of Orland responded

There is nothing that makes our day more than a five-star review for Lexus of Orland! Thank you for your confidence in our team. We are so glad you left happy with your experience!

Apr 26, 2022 -

mic29248 responded

Thank you.

...
39
...