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Lexus Of Orland
Orland Park, IL
2,524 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 03, 2022
I had a wonderful experience at Lexus of Orland. My salesperson Sammie was wonderful! He was very professional and knowledgeable about the car that I purchased. I would definitely recommend Sammie t My salesperson Sammie was wonderful! He was very professional and knowledgeable about the car that I purchased. I would definitely recommend Sammie to my family and friends! More
by bssmith118
Employees Worked With
Sammie Scott
Verified CustomerAugust 03, 2022
Bought a vehicle from them in March, went home at night. The next day driving to and from work I was feeling carsick driving. I immediately went in to get it checked. Talked to everyone up to the GM. The R The next day driving to and from work I was feeling carsick driving. I immediately went in to get it checked. Talked to everyone up to the GM. The RX350L has a tinted windshield that was making me sick after multiple trips the GM did try to put me in another one same windshield also same result. I tried getting into a smaller RX350 with Pinkerton glass. Even though it stressed it was a safety issue I was denied, they would not “unwind” the deal and I was left with no option by the dealer but to trade in a brand new car. I submitted a complaint through the BBB per the contract and they presented either unresearched or untruthful information to the BBB. I’m currently looking at other legal means to address my issue as they didn’t even abide by the one we signed when I bought the car. More
by Francisco82
Employees Worked With
Mike Bannos, Marek Okreglak, Chris Kowalis, Junior Alvarez
July 31, 2022
Went in for scheduled maintenance. David my service advisor was great. Was attentive and was able to answer all my questions. No complaints! David my service advisor was great. Was attentive and was able to answer all my questions. No complaints! More
by Vince
Employees Worked With
David, Thamn
July 30, 2022
Lexus of Orland is a great place to buy cars. You deal with a great team of professional courteous and kind people. I have been buying cars from Lexus of Orland since 1996. It is a place you can You deal with a great team of professional courteous and kind people. I have been buying cars from Lexus of Orland since 1996. It is a place you can relax and feel at home. While you wait you can enjoy a cup of tea, cup of coffee, hot chocolate, bottled water, soda, snack on a bag of chips if you want. Even when it comes to servicing your car you have a group of professional, courteous and kind consultants to work with. Thank you Lexus of Orland for 26 years of great professional service 😊. Sincerely, Kim More
by Successful
Employees Worked With
Antonio Cessario , Kevin Martin, Sammie Scott, Mike Bannos, Chris Kowalis, Junior Alvarez
July 28, 2022
This is the first time we purchase Lexus I like the dealership it’s nice clean and friendly and the sales person was very kind and helpful explain me all I need to know dealership it’s nice clean and friendly and the sales person was very kind and helpful explain me all I need to know More
by ewwasik
Employees Worked With
Mike Bannos, Marek Okreglak, Junior Alvarez
July 26, 2022
The dealership was clean and neat. The service adviser Anthony was proficient and answered all my questions regarding my car needs. I highly recommend this dealership for your car need The service adviser Anthony was proficient and answered all my questions regarding my car needs. I highly recommend this dealership for your car needs. More
by Fvacek
Employees Worked With
Anthony
July 23, 2022
This has been an unusual year. We ordered our vehicle in April and it was received in July. Chris kept us updated and we are VERY pleased. We ordered our vehicle in April and it was received in July. Chris kept us updated and we are VERY pleased. More
by glenn.rice643
Employees Worked With
Chris Merx, Mike Bannos
July 23, 2022
Mike was way to fast in his delivery process and he never talked about the warranty. I didn’t feel I was respectfully treated as a buyer. talked about the warranty. I didn’t feel I was respectfully treated as a buyer. More
by gggiz
Employees Worked With
Mike Bannos, Aiman Hamdan, Chris Kowalis, Mariea Bojan, Sabreen Khalifa
