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Lexus Of Orland

Orland Park, IL

4.7
2,524 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,524 reviews

August 15, 2022

The dealership and my salesperson are excellent. I’ve worked with Chris before, and had extreme confidence in his honesty, and his ability to provide a great experience in purchasing my new car. H More

by 10xmwn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Ziad Altamimi
Aug 15, 2022 -

Lexus Of Orland responded

We really appreciate your kind review of our team! Thank you for choosing Lexus of Orland and for sharing your experience with Chris. Wishing you safe and happy driving ahead!

August 13, 2022

Excellent customer service all around! The guys were very helpful and informative. Efficient and very professional! Great place to do business. More

by LANGKEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Chris Kowalis, LG Sears
Aug 15, 2022 -

Lexus Of Orland responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

August 13, 2022

Lexus of Orland made it possible for me to get the car of my choice More

by gblhsn
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Marek Okreglak, Junior Alvarez
Aug 15, 2022 -

Lexus Of Orland responded

Your review is what we strive for at Lexus of Orland! All of us are grateful to have earned your business. Enjoy your new ride!

August 12, 2022

Very friendly and quick service. Was very helpful on the purchase of my new car. More

by MANTOSZEK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Alex Aruna, Junior Alvarez
Aug 12, 2022 -

Lexus Of Orland responded

Thanks for leaving Lexus of Orland a five-star review, and congrats on your new vehicle! We are so glad you enjoyed your buying experience. Safe travels!

August 11, 2022

Very professional and excellent customer service . When I arrived I didn’t have to wait. More

by ywilsonjohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Sammie Scott, Marek Okreglak, LG Sears, Lorenzo Lowery
Aug 12, 2022 -

Lexus Of Orland responded

We're elated that we could offer timely and quality service that shaped a positive experience! Thanks for choosing Lexus of Orland. We hope to see you again down the road!

August 11, 2022

They did a great job keeping me informed of my car's status and of answering all the questions I had about the technology. Great working with Alex and your team. More

by BENJAMIN.KAZANECKI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Alex Aruna, Junior Alvarez
Aug 11, 2022 -

Lexus Of Orland responded

Thank you, Benjamin, for the five-star review for Lexus of Orland! We are thrilled that you enjoyed purchasing your new car with Alex. Congratulations!

August 10, 2022

Did not accomplish my business needs, did not give me what I asked for at all. More

by Absolutelyashainc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sammie Scott
Aug 10, 2022 -

Lexus Of Orland responded

I am sorry to read this feedback. We want the most for our guests, and it is disappointing that we left the wrong impression. I would appreciate the chance to speak with you to see what more I can do to help fix things. If you are willing to discuss this further, please feel free to reach out. Best, Joe Pervazas - Service Manager - 708-614-8700 ext 273

August 10, 2022

Service was good yesterday especially with washing my vehicle before closing. I'm glad and feeling better... More

by vehicle owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager Joe
Aug 10, 2022 -

Lexus Of Orland responded

We're happy to hear our team delivered quality service on your vehicle! We hope to work with you again down the road at Lexus of Orland!

August 09, 2022

Excellent service department at Lexus of Orland they got the job done on time I’ll recommend Lexus of Orland service to all my friends and family,ask for Christine service advisor More

by AIMANHAMDAM1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kowalis
Aug 09, 2022 -

Lexus Of Orland responded

Thank you for your confidence in Christine and the Lexus of Orland service team! It is our honor and privilege to assist you. Drive safely, and we'll see you again next time!

August 06, 2022

Overall we pleased with our purchase, however the detailing could have been done much better. We had to re-clean the car and in the process we also found a lot of dog hair. The process was pretty smo More

by Potts7219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Ziad Altamimi
Aug 09, 2022 -

Lexus Of Orland responded

Thank you for the feedback. We aim for best-in-class care, and I apologize that your vehicle's detailing wasn't more thorough. We will discuss these comments with the team, and if there's anything else to share, please let us know. Thanks, Bobby Vittorio - Used Car Manager - 708-614-8700 ext 205

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