Lexus Of Orland

My wife & purchased a certified LX 570. Our salesman Kevin Martin was excellent. Although we never owned a Lexus product prior to this purchase & were buying one of their most expensive vehicles, Kevin Kevin Martin was excellent. Although we never owned a Lexus product prior to this purchase & were buying one of their most expensive vehicles, Kevin put his reputation on the line and assured us the truck was as advertised. Kevin asked me what I wanted to pay for the truck and through very little back and forth I got a price a I comfortable with. We bought the truck sight unseen through phone conversations and pictures on line with Kevin. All documents were shipped FEDEX next day by the dealership. All documents always arrived next day as promised with a self-addressed overnight pre-paid return envelope by the dealership. We also bought the extended warranty via Kevin's and the business manager's Lucas' recommendations. They were very cognizant that this transaction was being made over the telephone and were patient regarding all of our many questions. Kevin also arranged for delivery. He went the extra mile to find the best delivery rate and sent pictures of the truck being loaded on the car carrier and faxed all shipping documents. Amazingly, the truck was delivered from Chicago, IL to North FL in just 2 days! If you have had cars shipped before, you know that 2 days is incredibly fast especially with all of the snow that has troubled the Mid-West and NE. The truck was scratch-free and as clean inside and out as Kevin stated it would be. If it were not for Kevin's consistency and patience this deal would not have happened. My wife and I are very pleased. Thanks Kevin Martin and thanks Lexus of Orland! More

My wife and I had done the research and decided we wanted a Lexus Suv with 3rd row seating. Chris our salesman was very helpful and attentive to our needs and wants. The quoting process was honest and strai a Lexus Suv with 3rd row seating. Chris our salesman was very helpful and attentive to our needs and wants. The quoting process was honest and straight-forward. Excellent service!!!! I would highly recommend Chris Merx when purchasing a vehicle. More

Jim was great! He provided me with all the details needed to make my purchase. He also help ensure that I was receiving the vehicle and all needed components that I was interested in. I highly recommend th to make my purchase. He also help ensure that I was receiving the vehicle and all needed components that I was interested in. I highly recommend this dealership for your used/new care purchase. More

Sales associate was very kind and helpful, helped us find the perfect deal on the perfect car. Highly recommended dealer GREAT SERVICE! the dealer was very kind and he helped us set everything up on the car the perfect deal on the perfect car. Highly recommended dealer GREAT SERVICE! the dealer was very kind and he helped us set everything up on the car. Sales associate worked with us on getting a great price! More

I recommend anyone to go there nice place,and friendly peoples! my sales person Chris Merex was excellent...he went threw everything that i need'd to know about the car'& the the price was awesome.also i peoples! my sales person Chris Merex was excellent...he went threw everything that i need'd to know about the car'& the the price was awesome.also i love my new vehicle couldn't ask for a better one! Thanks Chris More

Jim was extremely helpful in the process and was more Jim was extremely helpful in the process and was more than fair. As an out of town buyer, he got us the information that I needed and was able to ge Jim was extremely helpful in the process and was more than fair. As an out of town buyer, he got us the information that I needed and was able to get me extra photos of the car. He came across as honest and open, and even followed up with us a day later to make sure we got home okay. Lexus of Orland is a big dealership that has all the resources necessary to make for a smooth transaction. More

Great. The salesperson did an awesome job. The dealership was attentive, and clean. The car drives great and I love it. This dealership is close to my home and I will be using the car wash often dealership was attentive, and clean. The car drives great and I love it. This dealership is close to my home and I will be using the car wash often. John Ike was pleasant friendly and a wonderful honest salesperson. More

this dealer is the best dealer in illinois anh tghe person who help me is very best saleman, anh his name is john ike,i been broutg three car from them, so next time i will be back there for new car ag person who help me is very best saleman, anh his name is john ike,i been broutg three car from them, so next time i will be back there for new car agian.and recommend to all my family and fiends.thank you More

Lexus of Orland is a beautiful dealership. Chris Merx was the salesman we dealt with and he was excellent. From the moment we walked in to the moment we drove out with our new purchase, he went out of his wa the salesman we dealt with and he was excellent. From the moment we walked in to the moment we drove out with our new purchase, he went out of his way to accommodate us in every aspect. I highly recommend Lexus of Orland. More

This is the second vehicle I have bought from John Ike. I returned to this dealership because of his fine service and attention to detail. He did his homework, looked up my prior information and was proac I returned to this dealership because of his fine service and attention to detail. He did his homework, looked up my prior information and was proactive in helping me fine the type of vehicle I was looking for. When he found the vehicle, he notified me and was creative in ways we could make the sale work, despite my needing to leave on a trip out of town. My cousin works at another Lexus dealership nearby, but I still returned to John. He knows me and my family and should I ever need another Lexus, I will return. I will also refer my friends and family. More