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Lexus Of Orland

Orland Park, IL

4.7
2,524 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,524 reviews

February 17, 2023

Jeff, Chris and Aleksas made the whole experience of buying our car very easy. They were very professional and customer focused. We will be purchasing are next Lexus from them again. More

by Harvdianne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Kowalis , Chris Kowalis, Alex Aruna
Feb 20, 2023 -

Lexus Of Orland responded

Thanks for the amazing review! We're glad that you scored an amazing vehicle from the team here at Lexus of Orland. We appreciate your business and these kind words. See you again next time!

February 14, 2023

Chris Kowalis is very helpful, a good listener, appears to be genuinely sincere, and is very pleasant to work with. Mike Bannos in Finance was also helpful and pleasant to work with. However, I have leas More

by grateful12g
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos, Marek Okreglak, Chris Kowalis
Feb 17, 2023 -

Lexus Of Orland responded

We're thrilled Chris and Mike have offered attentive and personable professionalism that's earned Lexus of Orland your five stars. However, it's disappointing to see that other members of our team have not demonstrated the same level of customer service. I apologize for any oversight in communication and if we fell short of providing thorough expertise. We appreciate you detailing your feedback and I will make sure to address it with the rest of my team. If there's anything else you'd like to discuss, please feel free to give me a call. Thank you, Kevin Martin - General Sales Manager - 708-614-8700 ext 262

February 10, 2023

Friendly, close to time with your car scheduled work. Tony greets the customers with a smile. More

by Cookies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 13, 2023 -

Lexus Of Orland responded

Thanks for the 5-star review! We're thrilled Tony and the Lexus of Orland Team have offered welcoming and timely service. Drive safe and take care!

February 05, 2023

Outstanding Experience. Would highly recommend the Lexus of Orland Crew. Made the process very smooth, and comfortable. More

by MKHOVDEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Alex Aruna
Feb 06, 2023 -

Lexus Of Orland responded

Thank you for the review! We are so glad to hear that you had a successful experience working with the Lexus of Orland team. Drive safely, and we hope to see you back again down the road!

February 02, 2023

I didn't work with Junior Alvarez, I worked with Kareem Aboor and he was great! More

by laura.elena_marquez
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kareem Aboor, Ziad Altamimi
Feb 02, 2023 -

Lexus Of Orland responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Lexus of Orland with your business. Kareem will appreciate the shoutout. Have a wonderful day and we hope to see you again down the road!

February 01, 2023

Everyone I dealt with at Lexus of Orland was great. It was a seamless process that took less than 2hrs start to finish. Aleks, Bob, & Mike were awesome guys to work with. They made it so easy and st More

by BigLex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Mike Bannos, Alex Aruna
Feb 02, 2023 -

Lexus Of Orland responded

Thank you for your review! We're glad that Aleks, Bob, and Mike were nice to work with. We appreciate the feedback and kind words here at Lexus of Orland. See you again next time!

January 27, 2023

I love the customer service. I explained to Alman what I was looking for and he made sure the vehicle had every thing I was looking for. Mike executed the financial part very s More

by fosterdanielle8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Aiman Hamdan
Jan 27, 2023 -

Lexus Of Orland responded

Mike and the team are always happy to help you out, Danielle! Thank you so much for supporting Lexus of Orland and please let us know if you need anything down the line. Congratulations on your new car!

January 25, 2023

Will return! Honest and excellent service. Thank you Tom and Sammie for a wonerful experience! More

by JYAC8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Bannos
Jan 25, 2023 -

Lexus Of Orland responded

Thank you for your 5 stars and shoutout to Tom and Sammie! We can't wait to see you again next time at Lexus of Orland!

January 24, 2023

pleased with the transactions, would recommended this dealership to family and friends and everybody and anybody More

by angie17708
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bannos
Jan 25, 2023 -

Lexus Of Orland responded

We are delighted to receive this feedback! Thanks for working with us here at Lexus of Orland.

January 18, 2023

The entire staff was extremely professional from beginning to end. I would certainly recommend this dealership to any of my family and friends. More importantly they were 100% transparent with me. I More

by VivLexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Mike Fredette, Mike Bannos, Mariea Bojan
Jan 18, 2023 -

Lexus Of Orland responded

Thank you so much for your kind shoutout to our team here at Lexus of Orland! We truly appreciate your feedback and hope you have a great day.

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