Lexus Of Orland
Orland Park, IL
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Jeff, Chris and Aleksas made the whole experience of buying our car very easy. They were very professional and customer focused. We will be purchasing are next Lexus from them again. buying our car very easy. They were very professional and customer focused. We will be purchasing are next Lexus from them again. More
Chris Kowalis is very helpful, a good listener, appears to be genuinely sincere, and is very pleasant to work with. Mike Bannos in Finance was also helpful and pleasant to work with. However, I have leas to be genuinely sincere, and is very pleasant to work with. Mike Bannos in Finance was also helpful and pleasant to work with. However, I have leased 2 vehicles since 2016, and just purchased my last vehicle (2019 ES 350) several weeks ago. 1st salesman for my initial 2016 ES350 was Marek O., though "pleasant", never even "once" heard from him, not even so much as a "how do you like your vehicle OR any referrals / friends or relatives interested / leads, any questions?", absolutely NOTHING. 2nd "salesman" for my 2019 ES350 was Sammie Scott, also pleasant, but EXACTLY - the same, and to think I went in the dealership and I chose HIM since I'd never heard from Marek, thinking I'd get a different salesman...there was NO difference and seemingly very little product knowledge each time. I ONLY came back because of Chris Kowalis who not only initially followed up with me after my first lease, but ALSO answered / returned Every Call I've made to him since 2016. More
Everyone I dealt with at Lexus of Orland was great. It was a seamless process that took less than 2hrs start to finish. Aleks, Bob, & Mike were awesome guys to work with. They made it so easy and st It was a seamless process that took less than 2hrs start to finish. Aleks, Bob, & Mike were awesome guys to work with. They made it so easy and stress free. Never made me feel like it was a hassle. I would 100% recommend this crew to anyone. Thank You so much for the great experience. More
I love the customer service. I explained to Alman what I was looking for and he made sure the vehicle had every thing I was looking for. Mike executed the financial part very s I explained to Alman what I was looking for and he made sure the vehicle had every thing I was looking for. Mike executed the financial part very smoothly and timely. I will be back in a couple years. I am very happy with my purchase. More
The entire staff was extremely professional from beginning to end. I would certainly recommend this dealership to any of my family and friends. More importantly they were 100% transparent with me. I beginning to end. I would certainly recommend this dealership to any of my family and friends. More importantly they were 100% transparent with me. I even asked them jokingly for Lexus apparel, and they came through for me. I love this dealership. Bob. Mike and Sammie…’You Are The Best’ More