Lexus Of Orland

Mike Sabatino was exceptionally friendly, patient, answered all of our questions and explained everything in detail. When we first arrived at Lexus of Orland Mike Sabatino showed us around the dealer answered all of our questions and explained everything in detail. When we first arrived at Lexus of Orland Mike Sabatino showed us around the dealership before we even began to decide on the vehicle we bought. Mike explained to us how Lexus services their vehicles. The salesmen and staff were very friendly. I would recommend Mike Sabatino to other friends and family. Tom Lynch spent 45 plus minutes with us explaining how to use and operate our vehicle when we came to purchase and pick up our car. Tom Lynch is very educated on the Lexus vehicles and their operation. He was patient with us when we asked questions and if we did not understand he made sure we did before we left the dealership and we were the last ones to leave it was almost closing. Both of these gentlemen Mike Sabatino and Tom Lynch did not rush us until we were satisfied. Exceptional Service at Lexus of Orland More

I had a very good experience at this dealer. The staff was friendly and knowledgable. I was encouraged to ask questions. They went out of their way to make sure I was happy with my vehicle. I was also was friendly and knowledgable. I was encouraged to ask questions. They went out of their way to make sure I was happy with my vehicle. I was also given an detailed demonstration of all the vehicles features. I would definitely recommend to a friend. More

John was very friendly and acted as though he was family. He helped me to pick out the right color and interior that I wanted for the price. Very satisfied with my transaction and amount received on trade. I He helped me to pick out the right color and interior that I wanted for the price. Very satisfied with my transaction and amount received on trade. I am a Lexus preferred customer and plan to be for a long time. More

I was impressed with the prompt E-mail response and willingness to negotiate some on line. The experience was excellent with really no time wasted with nonsense that is so often associated with the ca willingness to negotiate some on line. The experience was excellent with really no time wasted with nonsense that is so often associated with the car shopping. I never felt like I was being given the run around, and Kevin Martin was very straightforward and professional in the negotiating process. I felt like I received a great deal on a certified pre-owned vehicle with the security of the Lexus brand and a fantastic dealership. I traveled from Naperville to purchase this car in Orland Park for a reason. The Naperville sales staff was also very professional and courteous but not really ready to negotiate, at least in a time frame that fit my needs. Tommy Lynch did a great job familiarizing me with all of the inner workings of the new car which helped out immensely as I had to drive the new car on an out of state trip on the day of pick up. He was very knowledgable and answered all my questions, and anticipated things I did not think to ask. I was able to use the navigation system and hands free phone effectively on the trip. More

Iwas very pleased eith the courtesy and professionalism of michael sabatino and lucas they took their time I did not feel rushed or pressured to buy a car it was a very relaxed atmosphere and they treated of michael sabatino and lucas they took their time I did not feel rushed or pressured to buy a car it was a very relaxed atmosphere and they treated me like a friend.They went the extra mile with me as far as explaining my options More

Chris is a topnotch salesman. Asking the telephone receptionist for a used car sales person, Chris came online. I told him that I was looking for a 2007 Lexus ES350 and gave him my price limit and my receptionist for a used car sales person, Chris came online. I told him that I was looking for a 2007 Lexus ES350 and gave him my price limit and my preferences. Immediately, he emailed the pictures and details of 3 cars, with carfax reports. He called if I received his email. The following day, he called again to ask if there was anything else I'd like to know about the cars, and suggested a visit to see and test drive the cars. My son and I did go, test-drove the cars, and at the end of the day, with his excellent suggestions and guidance on the choices, we closed the deal on one of the cars! Chris, you're tops! More

Chris was very knowledgeable about the car and was able to answer all of our questions regarding the vehicle. He was very attentive to detail and wanted to make sure that we got the vehicle that best fit o to answer all of our questions regarding the vehicle. He was very attentive to detail and wanted to make sure that we got the vehicle that best fit our needs, requests, and price range. Lexus appears to offer a superior product, especially in quality. More

Chris Merx approached my husband and myself with a very warm professional introduction and presentation on our first visit while we were looking at the 2007 Lexus GX470 Certified vehicle on the showroom fl warm professional introduction and presentation on our first visit while we were looking at the 2007 Lexus GX470 Certified vehicle on the showroom floor! The next day after leaving Chris a phone message we returned to the dealership to purchase the vehicle! The entire life changing experience was very smooth, very professional and most of all enjoyable! Thank you to all of the employees at Lexus of Orland that helped to make my husband smile and feel really great about our purchase of the Certified 2007 Lexus GX470 SUV! We will definitely recommend this dealership!! Thank You Again, The Griffiths More

John Ike was an awesome sales person. He was very informative and full of energy. He took his time with me and went over the complete details about the car with me. He even called me on my birthday informative and full of energy. He took his time with me and went over the complete details about the car with me. He even called me on my birthday early in the morning to wish me a happy birthday. John Ike is truly what good customer service should be like. Thanks John again for your assistance with my new Lexus purchase. More

I have always disliked purchasing a new vehicle until now. We had a very good experience with our salesman from the very first time we walked in. The first time, we test drove a car and never once did I now. We had a very good experience with our salesman from the very first time we walked in. The first time, we test drove a car and never once did I get that "pushy" feeling which was a plus. We came back a week later and the negotiating went very well. I got the deal that I wanted and should add how smooth the process went to driving the vehicle out the door....such a great system! If you're looking to buy a Lexus, talk to Jim Boulos, you'll be satisfied you did. More