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Lexus Of Orland

Orland Park, IL

4.7
2,524 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,524 reviews

February 04, 2012

Kevin was very friendly, personable, and very helpful in acquainting me with the aspects and use of the controls for the car. Kevin continues to offer his services any time I call. The rest of the staff More

by Greg Zuidema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Kevin Martin
January 29, 2012

EVERYONE FROM THE RECEPTIONIST TO ALL OF THE SALES PERSONNEL AT THIS DEALERSHIP MADE MY SURPRISE LEXUS GIFT AN EXPERIENCE I WILL NEVER FORGET. THEY WERE KNOWLEDGEABLE, HELPFUL AND COURTEOUS TO ME AS W More

by BMB1006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE SABATINO & TOMMY LUNCH
January 04, 2012

Kevin knows his product! Introduced to Kevin Martin Kevin knows his product! Introduced to Kevin Martin as my husband and I walked in for a test drive, before the push of the key button, Kevin had e More

by WolfAstro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Kevin Martin
December 27, 2011

My sales rep, John Ike is professional, friendly and sincere. He knows the products well and does a great job at explaining the products and the sale. This is the 3rd vehicle I've bought from Lexus of More

by merowinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Ike
November 27, 2011

I visited this location on Saturday, 11/26/2011. I don't know if it was due to the rain or just plain terrible customer service but I left there feeling very disappointed. I stood outside looking at vehicl More

by tolubunmi
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
none
Dec 14, 2011 -

Lexus Of Orland responded

We're very sorry to hear you feel you had a bad experience at our dealership. We do everything we can to put our customers needs first and foremost. If you would like to discuss further we would be happy to do anything we can to make it up to you and provide you with the Truly Outstanding experience everyone of our customers deserves. Send us an e-mail at sales@lexusoforland.com or stop back in. Thank you, Ryan K ~e-commerce director~Lexus of Orland.

November 26, 2011

Thanks to Kevin Martin I am driving a new ES350. He was friendly, knowledgeable and truly dedicated to customer service. It was a pleasure dealing with him and Lexus of Orland. Mr, Kevin Martin and everyo More

by uscinski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Kevin Martin
November 10, 2011

I had a very pleasant experience with Kevin Martin. He was professional and saved me a considerable amount of money versus another Lexus dealer. I would strongly recommend this dealership/salesman to my a More

by lexusrx12
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Kevin Martin
November 02, 2011

I live 2-1/2 hours from the dealership. I found our perfect vehicle via Internet. Sent email Sunday morning to four different dealerships. I had an email and then a phone call form Kevin Martin that sa More

by am46570
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Kevin Martin
November 02, 2011

I really liked working with Kevin. He even went out of his way to help me pick up the car as I needed to head out to NY for our new grandbaby. Kevin agreed to meet me at the Merrillville dealership to sa More

by jjeannevp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin, Kevin Martin
October 27, 2011

Kevin offered excellent, top of the line buying experince for me and my husband. I especially valued honest and straight forward quoting process. He was also very personable and took time to address all my n More

by aniamisz7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KEVIN MARTIN, Kevin Martin
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