Lexus Of Orland

I was thoroughly satisfied with every level of customer service in previous contacts. The current experience did not fail to impress. I felt as though I was being informed and allowed to consider next step service in previous contacts. The current experience did not fail to impress. I felt as though I was being informed and allowed to consider next steps in my time, no pressure. Quick but not rushed, Kevin uwas especially considerate of my time and schedule. I love my new car and will happily refer this dealership to family and friends. More

Kevin Martin worked very hard to make a deal work. I left the dealership with a great car for a great price with a fair trade. The finance person was also very professional, helpful and truly kind. left the dealership with a great car for a great price with a fair trade. The finance person was also very professional, helpful and truly kind. I would buy another car from Kevin and Lexus of Orland. Steve More

I followed two websites advice recommending this dealership. I found the pverall experience as adviced, Kevin Martin was polite helpful and very professional. I will recommend KM and Orland Lexus t dealership. I found the pverall experience as adviced, Kevin Martin was polite helpful and very professional. I will recommend KM and Orland Lexus to my friends and I look forward to many years of good service More

Johnny Ike was an excellent sales person. He went above and beyond to help with the purchase of my new Lexus RX 350. I couldnt be happier with my new car and service i have received from John and staff. and beyond to help with the purchase of my new Lexus RX 350. I couldnt be happier with my new car and service i have received from John and staff. Thanks again for all that you do. More

As a first time car buyer, Kevin made it the best experience ever. I was initially only looking at buying from Carmax, so I didn't have to venture into any dealerships. I am SO glad I chose Lexus of experience ever. I was initially only looking at buying from Carmax, so I didn't have to venture into any dealerships. I am SO glad I chose Lexus of Orland and Kevin to help with my purchase. He welcomed both myself and my parents upon arrival, and took us right to the car I was interested in. He wasn't pushy or just working to sell. I could tell he actually took the time to research the car and made me feel very comfortable throughout our time there. After coming back from the test drive, he still was not attempting to force anything on me. He was very sincere and genuine the entire time. When we sat down to complete all paperwork, he was very straightforward and honest, which is rare to see in a dealer. He was willing to do whatever he could in order to make me happy with my purchase. Also, there was a previous dent in the car that he immediately said an appointment would be made to fix it (which is was the following day). Both myself and my parents could not have been happier working with Kevin Martin. More

Sean was very friendly and very easy to talk with. He pointed out all of the features of the new car and took the time to take two drives in the vehicle. Getting to a "price point" including a trade-in pointed out all of the features of the new car and took the time to take two drives in the vehicle. Getting to a "price point" including a trade-in was easily enough done. I liked getting a complete "out the door" price very much. I took a day to think over the deal and when I came back the deal was consumated with no haggling. More

Chris was very nice and approachable. We had a great time talking and laughing. Chris had gerat knowledge on what he was selling us. There was never a moment where we felt "awkward "! I have never ha time talking and laughing. Chris had gerat knowledge on what he was selling us. There was never a moment where we felt "awkward "! I have never had another car except a Lexus and I don't plan changing that anytime soon. Great car. Great service A+ More

We went to this dealership on a fact finding mission and for a test drive. We were greated immediately and Kevin appeared within seconds. He answered all our questions and offered information that was very for a test drive. We were greated immediately and Kevin appeared within seconds. He answered all our questions and offered information that was very helpful. He made us feel very comfortable from the start. He brought a couple of vehicles to us to look at and test drive. There was no sales pressure, which is the part of car shopping we dislike the most. We were very impressed by Kevin and everyone else that we met there. Everyone was quite friendly and the dealership itself is top notch. After we decided to purchase, we were introduced to Lisa who walked us through all the paperwork. She was quite friendly and very knowledgeable about the car itself and the paperwork process. We were very happy with the whole process. More

The attention and patience given to us was outstanding. I feel that I have not only purchased a quality car but also quality service. I was very satisfied with the dealer and salesman, when we picked up o I feel that I have not only purchased a quality car but also quality service. I was very satisfied with the dealer and salesman, when we picked up our car it ready and waiting. i would highly recommend this dealer! More

Got a good price from this dealer. Other dealers would not even give pricing on the phone, they all want you to come to their dealership but got a good price from Kevin Martin here and we made the deal on not even give pricing on the phone, they all want you to come to their dealership but got a good price from Kevin Martin here and we made the deal on the phone before we ever went to the dealership. More