Lexus Of Orland

Mike and the whole staff went beyond their motto of a "great Lexus experience." I would recommend Mike and Lexus of Orland to everyone that is looking for a great car buying experience! "great Lexus experience." I would recommend Mike and Lexus of Orland to everyone that is looking for a great car buying experience! More

We purchased a new 2012 Lexus GX460 after having spotted the vehicle on the dealer web site. The price was easily negotiated over the phone and the transaction was completed in a very professional manner. the vehicle on the dealer web site. The price was easily negotiated over the phone and the transaction was completed in a very professional manner. Probably the easiest vehicle purchase we ever made from a dealer and we have made many during the past 45 years. Very pleased with Lexus of Orland and would definitely recommend it. Stan Turner was excellent. More

I just bought my 5th lexus. I never had a problem before. With this purchase there were several complaints. I complained to management and they jumped in to solve the problem. The problem was with an inexp With this purchase there were several complaints. I complained to management and they jumped in to solve the problem. The problem was with an inexperienced salesman.I should never have been given the salesman because I am an old customer and expected more professional and experienced help than I had. If the salesman had been better trained the problems would never have occured. More

They took the time to understand what I was looking for and matched me up with the right car. They let me set the tone of the negotiation and there was no hard sell. When we agreed on the price they proce and matched me up with the right car. They let me set the tone of the negotiation and there was no hard sell. When we agreed on the price they processed my deal quickly. I had a great experience. More

We were treated very, very well. Mr. Sabatino took time to show the car, to explain how it worked. He recommended the test drive, during which time he pointed out the car's many features. I appreciate hi to show the car, to explain how it worked. He recommended the test drive, during which time he pointed out the car's many features. I appreciate his straight-forward manner and the "down-to-earth" manner (also, that of Ms. Adomaitis). The entire car-buying process was very pleasant. More

This was by far the best car buying/leasing experience I have ever had. Kevin Martin was fantastic! I felt like I was getting a good deal with a lot of personal service. I feel like everyone at the dealersh have ever had. Kevin Martin was fantastic! I felt like I was getting a good deal with a lot of personal service. I feel like everyone at the dealership was friendly and welcoming. Tommy their tech guy was also great. He is very good at explaining the navigation system and technical features of the vehicle and an all around super nice guy. Mike Sabatino was very nice too. I look forward to the weekly complementary car washes and saying hello to the staff. The car is great, deal was good and the customer service spectacular..what more could you want? More

Megan, Kevin Martin, Mitch, & Jeremy were all great! I felt like they were family! The financing part brought the entire sales process together, it was very smooth & I felt good. Kevin was great! I felt like they were family! The financing part brought the entire sales process together, it was very smooth & I felt good. Kevin was honest about what they could approve me at, and nothing was different from our original telephone conversation. Car was what I expected from a Certified Lexus, I was very pleased! More

Mike is THE BEST! He's so good, I followed him from another dealership!!! In 1998, my Husband purchased a Lexus from Lexus of Orland. I owned a Jaguar. I got my Jag in the Summer and had NO IDEA that i another dealership!!! In 1998, my Husband purchased a Lexus from Lexus of Orland. I owned a Jaguar. I got my Jag in the Summer and had NO IDEA that it is not a good performing car for Chicago's winter. It forced me to drive my Husband's 'older model' Lexus. I told him that the next car I get, it will be a Lexus. Well, my Husband passed and I didn't really 'need' a car. And even though it had TWO HUNDRED AND EIGHTY THOUSAND MILES, his car drove BETTER than my 2004 XJ8 Jag!!! When my Daughter was ready to purchase a car (she also had a Jag)I STRONGLY encouraged her to 'look' at a Lexus truck. Long story short, November of 2011, she drove off the lot and she's in love wwith her HIGH PERFORMANCE truck!!! I told my Daughter that I was ready for a 'new car' but I wanted it for my 50th birthday. Fast forward>>>> My Daughter went for an oil change for her truck last Saturday and called me to tell me of a BEAUTIFUL vehicle that I 'just had to see!' Another long story short, it's sitting in my driveway and I look SO GOOD in it!!! I'm a LEXUS LOVER for life!!! It is proven that it is one of THE BEST wehicles on the road! I've been going to Lexus of Orland for awhile now and I can honestly say that EVERYONE is SO NICE!!! But Mike Sabatino is THE BEST salesman!!! He will NOT pressure you but will help you make the best decision FOR YOU!!! He will NOT sale you a car and leave you! You can call Mike 6 months down the line and Mike will be there for you!!! I can go on and on and on, but PLEASE....if you want SATISFACTION GUARANTEED in EVERY area, go to Lexus of Orland! You won't regret it!!! Lexus for Life! Sharon J Roberts Walker and Sharon A. Hayes Satisfied Customers!!! More

Peter and Gus worked wonderfully with me to get the car I needed. You also must list the Business Manager, Linda, who has such a wonderful personality and business manner. She put me at ease and had an ans needed. You also must list the Business Manager, Linda, who has such a wonderful personality and business manner. She put me at ease and had an answer for every one of my questions. The purchase went smooth, and fast. I could not have asked for a better crew to work with! I will be back to here for my next Lexus. More

I received outstanding customer service from the minute I entered the dealership! Sales consultant Mike Sabatino showed me a great car! However I was apprehensive because it was an 2002 ES 300. I addressed a entered the dealership! Sales consultant Mike Sabatino showed me a great car! However I was apprehensive because it was an 2002 ES 300. I addressed all my concerns to Sales manager Bob Vittorio. Mr Vittorio provided unbelievable customer service. He listen to all my concerns and addressed everyone of them. Purchasing a car can be very stressful! I left the dealership feeling very confident that I had make a good choice. Over the years I have purchased cars from various dealerships and none of them have provided the quality of service that I received from Lexus Orland. Mike Sabatino and Bob Vitorio represent the epitome of quality customer service. If you are looking to purchase a car do yourself a favor and stop by Lexus Orland. More