Lexus Of Orland

John Ike is a wonderful professional. I have purchased several cars from him and recommend him to family and friends. He is the best in his business. He treated me like a family member. I was very impr several cars from him and recommend him to family and friends. He is the best in his business. He treated me like a family member. I was very impressed with his customer service. I will purchase more vehicles from John in the future. More

Excellent sales personnel and great customer service. Our family has purchased several Lexus models in the prior years and I have found that Lexus of Orland and their people are the greatest!! Would hig Our family has purchased several Lexus models in the prior years and I have found that Lexus of Orland and their people are the greatest!! Would highly recommend them to all who are interested in purchasing and servicing their cars. More

Everything about this dealership was great! I was welcomed by every employee I encountered. My Salesman was Chris Merx. He was very helpful and informative. Nothing was rushed or overlooked. I haven welcomed by every employee I encountered. My Salesman was Chris Merx. He was very helpful and informative. Nothing was rushed or overlooked. I haven't bought a new car in 10 years and was surprised by how easy and pleasant it was. I left very happy. I have already told anyone who will listen to go to Lexus of Orland and talk to Chris Merx for their next car! Thanks again!! More

I DIDNT KNOW BUYING A CAR COULD BE A GREAT EXPERIENCE. WHAT A TEAM I DELT WITH CHRIS MERX AND A FEW OTHER PEOPLE. EVERYONE WAS SO NICE HELPFUL POLITE I CAME IN EXPECTING THE OLD HONEST JOHN SALESMAN BUT I WHAT A TEAM I DELT WITH CHRIS MERX AND A FEW OTHER PEOPLE. EVERYONE WAS SO NICE HELPFUL POLITE I CAME IN EXPECTING THE OLD HONEST JOHN SALESMAN BUT INSTEAD I MET CHRIS A TOTAL PROFESSIONAL HE TREATED ME LIKE I WAS FAMILY I CAME IN TO BUY A USED CAR AND CAME OUT WITH A NEW SIENNA THE RATES WHERE GREAT AND I GOT A GREAT DEAL THANKS CHRIS MERX I WILL RETURN AND IM TELLING EVERYONE I KNOW TO GO THERE. WOW THANKS AGAIN FOR THE BEST CAR BUYING EXPERIENCE I EVER HAD More

Chris is an excellent down to earth salesman. I have bought two cars from him. I am a local comedian and Chris is no joke he knows his stuff! bought two cars from him. I am a local comedian and Chris is no joke he knows his stuff! More

We received exceptional service from Mitch and the entire team at Lexus of Orland. We would highly recommend this dealership for their outstanding customer service. team at Lexus of Orland. We would highly recommend this dealership for their outstanding customer service. More

The two gentlemen who gave us their time and kindness were gentlemen from the time we entered till They could not have been more helpful and patient. We love our new LEXUS RX 350 and our two new friends were gentlemen from the time we entered till They could not have been more helpful and patient. We love our new LEXUS RX 350 and our two new friends Chris and Mark.. Thank you very much. More

Mike is the most amiable, helpful, and knowledgeable salesperson I've ever met. I have helped my dad car shop and trade his various vans throughout the past ten years and have personally dealt with a h salesperson I've ever met. I have helped my dad car shop and trade his various vans throughout the past ten years and have personally dealt with a handful of salespeople from all across Chicagoland. This time, we were in a time crunch being in a total loss accident to purchase a van. It was stressful, especially during the holidays. When I phoned Mike to ask about a Honda Odyssey, I knew that we were going to purchase the vehicle. We were stressed about driving far out of Chicago, especially with a rental. Mike personally contacted Enterprise even before we decided to make the trip to Orland Park to straighten out all of our rental car concerns. When we first reached the dealership, we were courteously greeted and welcomed by the staff. Although we were buying a used Honda Odyssey, a minivan, from a luxury brand, we never once felt treated any differently than a customer buying a brand new Lexus. Mike immediately gave us keys and we test drove the vehicle within 5 minutes of being at the dealership. During the test drive, Mike was very friendly yet still extremely helpful and professional with letting my father know about the meticulous different functions of the car. He was very knowledgeable about it despite it not being a Lexus under his forte. Once we began the paperwork, Mike was very calm and respectful, unlike the myriads of pushy salesmen that I've personally dealt with in the past. He gave us a lot of time, never rushing or pressuring us into anything, and the poor guy ran back and forth from us to his manager many times to get us discounts and help answer our financing questions. It was one of the smoothest transactions ever. He personally came out to the lot and helped us transfer our belongings from the rental into our new car and waved us out. He also went the extra mile and returned the rental for us first thing the following business morning. It was such a joy to have this experience with Mike. My father, who has been frantic and anxious ever since a horrible car accident and worried everyday with the myriad of paperwork and insurance settlements after, now is relieved in a new and budget friendly van thanks to the smooth help of Mike! More

Provided excellent service and a very competitive price with no hassels. Quickly found the exact car I wanted (color & features) even though it was not on their lot at the time with no hassels. Quickly found the exact car I wanted (color & features) even though it was not on their lot at the time More

Picked up my GS350 today and was truly impressed by Chris Merx' delivery. The car looked excellent and his presentation of the features went a long way to ensuring I would be satisfied the minute I drove awa Merx' delivery. The car looked excellent and his presentation of the features went a long way to ensuring I would be satisfied the minute I drove away. I am convinced that first impressions mean a great deal, that's why I bought at Lexus of Orland, even though McGrath was closer. McGrath didn't impress me. They were too big and impersonal. Jeremy Mayoral, the Business Manager, initially quoted me a lease rate, over the phone, that was immediately less than McGrath. And I hadn't even been to Orland's show room. That quote and his sincere phone professionalism encouraged me to drive 18 miles to Lexus of Orland. McGrath is 5 miles from my home. Since that first visit I was called back with all my questions answered in an honest and timely manner. The exact car I wanted was found and available within days. The car was prepped to perfection and delivered by Chris. Make sure you ask for Chris if you want the most professional Lexus sales pro who makes it his business to ensure your satisfaction. More