Lexus Of Orland
Orland Park, IL
Filter Reviews by Keyword
By Type
Showing 2,524 reviews
The staff at Lexus of Orland was top-notch. I'd like to call out Mitch and John in particular who were both extremely friendly. Their Customer Service was excellent in that they took the time to show me to call out Mitch and John in particular who were both extremely friendly. Their Customer Service was excellent in that they took the time to show me different options and explain the vehicles without being pushy. The Overall Experience was very good and I am very please with my RX350! More
My son and I were looking for a nice used car and found it here at Lexus of Orland Park. I happen to own a Lexus. I did not buy it at this particular dealership but had been there for a service recall on m it here at Lexus of Orland Park. I happen to own a Lexus. I did not buy it at this particular dealership but had been there for a service recall on my car. I have to say that Chris Merx was a delight to work with, and if and when I am in the market for another vehicle I will be asking for him. The dealership is also very beautiful and the bathrooms are clean and lovely. It is such a pleasure to be taken care of in a professional manner as was the case with us. Thank you Chris......Kim Tongren and Sean Blair. More
Stan was professional, easy to work with and made the entire experience painless. I wouldn't buy from another dealership after the experience I had at Lexus of Orland. If you are in the market for entire experience painless. I wouldn't buy from another dealership after the experience I had at Lexus of Orland. If you are in the market for a vehicle, this is the place to go. More
This was my best auto buying experience by far. Stan Turner, was knowledgeable, attentive and extremely pleasant. The entire staff was friendly and made sure I was comfortable throughout the entire pro Turner, was knowledgeable, attentive and extremely pleasant. The entire staff was friendly and made sure I was comfortable throughout the entire process. I bought a CPO Lexus and I absolutely love it. Stan Turner, Bob Vittorio and Linda Adomaitis your attention for detail and integrity have changed my mind about buying a used car. I highly recommend this dealership. Thank you again Stan! More
I've purchased 2 other Lexus from other dealers previously as Orland was not price competitive. This was another opportunity for them to get my business and they finally did it....they blew other d previously as Orland was not price competitive. This was another opportunity for them to get my business and they finally did it....they blew other dealers out of the water. We also had satellite radio issues and the team Stan and Jim (sorry cant remember his last name) sent an hour trying to resolve the problem that stemmed from XM billing dept. they ad far more patience than I ever could have. WOUNDCARE experience and great opportunity to see real team work in action even if those helping where not a direct part or benefit of the sale..nice job More
I WAS TREATED COURTEOUSLY,THEY WORKED WITH ME TO FIND EXACTLY WHAT I WANTED AND MADE SURE IT WAS WITHIN MY PRICE RANGE. WHAT I WANTED WASN'T THERE, BUT IT WAS ORDERED AND IT ARRIVED EXACTLY WHEN THEY SA EXACTLY WHAT I WANTED AND MADE SURE IT WAS WITHIN MY PRICE RANGE. WHAT I WANTED WASN'T THERE, BUT IT WAS ORDERED AND IT ARRIVED EXACTLY WHEN THEY SAID IT WOULD. More
If it weren't for John Ike, we would have purchased an Infinity JX35. His attention,care, sense of humor, and integrity made my wife and I most comfortable ( again as we have bought from him before). B an Infinity JX35. His attention,care, sense of humor, and integrity made my wife and I most comfortable ( again as we have bought from him before). Bob was also extremely personable, informative and straight up. We had utmost confidence. As far as Marty is concerned, I never buy into the after market "stuff" and believe half of what I see and nothing of what I'm being told (sold). However, we had a different sense with Marty. After engagement, we fully trusted what he recommended and did buy $2,000 additional product and am happy that we did!! Overall, we are extremely satisfied with every part of the experience with this dealer. We traded in a 2013 BMW and the experience of buying this car vs the BMW was very different. I hope John is around ( not retired!) when we're ready for the next car!!! More
Chris Merx was awesome! This was the best car buying exprience I ever had in a car dealership. I would recommend Lexus of Orland to all my friends and family. Chris made it easy and friendly. If I had t exprience I ever had in a car dealership. I would recommend Lexus of Orland to all my friends and family. Chris made it easy and friendly. If I had to buy other car I would I to deal with Chris Merx only. I would like to thanks Chris and the Lexus of Orland for a great car buying exprience. Your loyal customer, Mariano family More
You have a solid good product, therefore it should not be hard to sell. I did my homework and I wanted this car. With that being said, Chris has been terrific. He has been attentive, knowledgeable and timely hard to sell. I did my homework and I wanted this car. With that being said, Chris has been terrific. He has been attentive, knowledgeable and timely. Chris is friendly and helpful without being overbearing. I hope this service will continue throughout my relationship with Lexus. I intend to be loyal to Lexus and this dealer as I am with my Apple products as long as you continue to put out a reliable vehicle. Thank you, Theretha Lewis Reid More
I have to admit this time my car buying experience was very pleasant.I felt no pressure.All my options were explained and I was left to my own decision at ease.There was no rushing.I wanted to test drive very pleasant.I felt no pressure.All my options were explained and I was left to my own decision at ease.There was no rushing.I wanted to test drive a couple of different models I was interested in and was able compare with the salesman pointing out some differences in the models I was not aware of.Everybody always wants a better price and we did some negotiating and I was pretty happy. So thanks to Mike Sabatino ,Kevin Martin and Linda Adomaitis.I will highly recommend You and return myself. More