Lexus Of Orland
Orland Park, IL
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We had a great experience working with Andrew Briick. He was exceptionally knowledgeable and a great listener. He was clear and to the point in his explanations. Andrew was always courteous and ready to was exceptionally knowledgeable and a great listener. He was clear and to the point in his explanations. Andrew was always courteous and ready to meet our requests. We will recommend him to friends and family. We are extremely pleased with our new CT200h, were happy that Andrew introduced us to this line of Lexus hybrids. More
I have been a customer of this facility for 12 years and have never been unhappy. They do an excellent job in all areas. My current experience was quick, easy and Kevin and Vince were excellent. They wen have never been unhappy. They do an excellent job in all areas. My current experience was quick, easy and Kevin and Vince were excellent. They went over the whole car and had all the paper work ready for me to just sign and be on my way. I would recommend them and this dealership to anyone. More
Andrew was not your typical Salesman. He was very helpful with me and did a great job of trying to get me into a Lexus. Even though I ended up buying a used one from some other location he was still very hel with me and did a great job of trying to get me into a Lexus. Even though I ended up buying a used one from some other location he was still very helpful on all my questions I had. More
We made an appointment with Andrew to begin our search for a new car. We had a model in mind and Andrew promptly walked us over to the car and discussed its salient features. He gave us a fair price and e for a new car. We had a model in mind and Andrew promptly walked us over to the car and discussed its salient features. He gave us a fair price and ended up buying the 2013 Lexus ES300h. We really appreciated his customer focus and willingness to understand our need. He was pleasant and friendly. This made the decision making process painless. He provided very good after the sale service. Andrew made follow up calls to make sure that we were fully satisfied with the Car, Service and Performance. He made follow up service appointments for us. We really appreciated the personal touch. As a result of this positive and satisfying buying experience, we asked if he could assist us with another purchase from their sister Toyota Dealership. Andrew was able to get the OK to do so and we bought a 2013 Toyata Venza Limited.We all have heard of the stress and high pressure associated with a Car purchase. Andrew was a welcome difference and made the experience fun and smooth. We recently recommended him to a friend of ours who is looking to replace their MB 500 SE. I know he will be very successful in the years to com! Good Luck More
As a Sales Consultant, I truly appreciate and get excited when I receive outstanding customer service. I had the pleasure of meeting one of the sales associates at Lexus Orland, Andrew Briick, back in Janua when I receive outstanding customer service. I had the pleasure of meeting one of the sales associates at Lexus Orland, Andrew Briick, back in January. I went in for an oil change and was also starting to casually look for an RX. Andrew was absolutely amazing to work with on my car search. He was very professional and listened to all of my needs and wants for a new car. He continued to follow up with me for the next seven months to try and help me find the perfect car. I finally found the RX I was looking for. Working with Andrew was awesome and I would definitely work with him again. My sister and father-in-law will be in the market for a new car shortly so I will definitely send them Andrew’s way. When I’m ready to buy my next new RX, I’ll definitely be calling him as well! Thanks again, Andrew! More
Mike Sabatino was very pleasant, he cares about what I was looking for. He did his upmost to get everything that I wanted in my vehicle right down to the pricing. He was courteous, understanding, he did was looking for. He did his upmost to get everything that I wanted in my vehicle right down to the pricing. He was courteous, understanding, he didn't try to put me into any vehicle just to make a sale. He has my upmost respect. I would greatly recommend him to my family and friends. More
Andrew was very professional in his approach and not pushy, nor "I know it all" attitude. He gave me his time, not looking around for other customers. He followed up with all questions I had and gave pushy, nor "I know it all" attitude. He gave me his time, not looking around for other customers. He followed up with all questions I had and gave me honest answers. I would recommend him to others looking at Lexus vehicles. I compared prices with other Lexus dealers and Lexus of Orland came through for me. More
From the initial phone call until we drove away in our brand new Lexus RX350, our buying experience was top notch. Kevin Martin was most helpful in helping us decide the right vehicle for our needs. Chri brand new Lexus RX350, our buying experience was top notch. Kevin Martin was most helpful in helping us decide the right vehicle for our needs. Chris Merx was outstanding in showing us the vehicle and acquainting us with its features and benefits. He also introduced us to every department and made us feel right at home. All in all, it was a first class buying experience. We drove over 50 miles to do business with Lexus of Orland. I only wish we lived closer. Thanks again, Richard Brehm More
I absolutely LOVE our Rx350 SUV. Our salesman Chris Merx was wonderful and kind. Whenever I stop in for my free carwash I stop in to say hi and tell Chris how much I love our car. The service here at Lexus was wonderful and kind. Whenever I stop in for my free carwash I stop in to say hi and tell Chris how much I love our car. The service here at Lexus of Orland is FANTASTIC!!!!" I would definitely recommend buying a car here!!! Debbie. S. More
We visited several car dealership over the last several months. We needed to find a replacement vehicle, since one of our vehicles had high mileage. Our goal was to replace it before the cost of repair be months. We needed to find a replacement vehicle, since one of our vehicles had high mileage. Our goal was to replace it before the cost of repair began to mount up. When we entered the showroom we could immediately, feel the willingness to be of service, that level of customer service is not to readily available in a lot of dealerships. Of all the dealerships we visited I must say, the help provided by the Sales Representative Mike Sabatino, was superior. We were impressed with his knowledge of the vehicle, and his willingness to take the extra time, to make sure we understood the functions on the vehicle. This level of customer service made our decision easy to purchase a car from Lexus or Orland Park. We had to bring the vehicle back to have a minor repair and still received that same level of customer service. We will certainly recommend family and friends to Lexus of Orland Park. More