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Lexus Of Orland

Orland Park, IL

4.7
2,524 Reviews

8300 West 159th St

Orland Park, IL

60462

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Showing 2,524 reviews

February 17, 2014

Lexus of Orland is great place to buy a car. My car buying experience was outstanding. My sales person Gus was great. He made my purchase warm, comforting and was very professional. The quality of th More

by chinarobinson43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Jarmillo
February 11, 2014

The whole experience from sale to delivery with Chris Merx was outstanding. The sale was easily consummated.. Chris spent a great deal of time demonstrating the vehicle's features for my wife and helpi More

by jkowalczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merx
February 10, 2014

John really worked with me to get a lease that met my payment requirements. This is the second vehicle purchase that I've made from John the last 4 years and both times I've gotten great customer servic More

by eraymer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 08, 2014

I was very pleased with my experince and overall total satisfaction with the purchase of my 2011 Lexus RX350 awd. My salesperson, Chris Merx did an excellent job to help me make the ultimate decision. He More

by thomasbarmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merx
January 31, 2014

CHRIS WAS GREAT AND KEPT ME INFORMED ON EVERYTHING GOING ON. ON PICK UP DAY HE WENT THROUGH AS MUCH INFORMATION ABOUT THE CAR AS HE COULD, HE EVEN GAVE ME HIS CELL # JUST IN CASE. WE HAVE ALREADY RECOMMEN More

by inich223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merx
January 30, 2014

Purchasing a new car at Lexus of Orland was one of the best experiences I have had. Everyone was nice and helpful. A pleasant experience all around. The sales consultant Chris Merx is highly recommende More

by amaier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merx, Mark Mizera
January 26, 2014

I cannot say enough good things about the way I was treated purchasing my new RX 350. Mitch was outstanding and went many extra miles to satisfy my every need. Kevin went several extra miles to satis More

by dstelter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin
January 24, 2014

I seeked help with my tires, and two things were impaired, that wasnt before i came, and they looked for me to pay for the damages and were very rude to me during my visit. I am from Texas and I hav More

by rm22marie
Price
Recommend Dealer
No
Employees Worked With
Manager Jeff and Bryan the Rep.
Feb 08, 2014 -

Lexus Of Orland responded

Ms. Young entered the service department stating that her valve stems were leaking. The tech did inspect them and agreed that they were losing air. We let Ms. Young know that valve stems are built into the tire pressure monitors and she would have to replace them. Ms. Young procceded to blame the tech for breaking the monitors. He only inspected what she had asked for and let her know what was needed to fix her problem. The service department at Lexus of Orland always goes out of the way to satisfy a customer. I'm sorry that Ms. Young doesn't agree with the tech but he has supplied me with a three page repair order that shows he did everything that the customer asked for. Ms. Young was very argumentative but she did pay her bill after a discount was applied. Kevin Martin Manager

January 15, 2014

I just purchased a Lexus ES300H from Mitch about a month ago and we were looking for a car for my daughter and son who are getting their license. There was no question who we were going to see because Mitch More

by vmsoltis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Martin
January 14, 2014

Took my wife to Orland Park Lexus just to look at the 2014 lexus RX350 for my wife, after talking to Chris Merx I bought the 2014 RX350 for my wife. Chris is a great sales person to deal with. he is up More

by Dave121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Merx
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