Lexus Of Orland

I was very satisfied with my experience at this Lexus dealership. My sales rep, Mike Sabatino, and Finance rep, Linda Adomaitis, were very helpful and friendly. They worked hard to get me the deal I nee dealership. My sales rep, Mike Sabatino, and Finance rep, Linda Adomaitis, were very helpful and friendly. They worked hard to get me the deal I needed to get into the exact Lexus vehicle I wanted! Mike did a great job explaining the benefits of Lexus ownership in terms of the service and warranties available, as well as the features of the vehicle I had chosen. He even helped me get some of them set up and programmed for me before I left the dealership! I highly recommend this Lexus dealership. More

The recent purchase of my new 2014 Lexus GS 350 F Sport was the best car purchasing experiences I have ever had. Jim Boulos provided me with extreme knowledge of the vehicle and took the time to locate the was the best car purchasing experiences I have ever had. Jim Boulos provided me with extreme knowledge of the vehicle and took the time to locate the color of the car that I wanted. Jim even came in on his non-working hours when the car came in for the purchase. The whole experience to date has been wonderful and I would definitely recommend Lexus of Orland to someone in need of a new car. More

I was recommended by my brother inlaw to the dealership he had recently purchased two new cars. I had been watching the internet and was very interested in several cars, I came in looking for Mitch but he he had recently purchased two new cars. I had been watching the internet and was very interested in several cars, I came in looking for Mitch but he was out and Chris stepped up made us feel welcomed we were treated like family .Everything about the dealership experience was fantastic all our questions were answered .The car was brought out and it looked great we took a test ride and knew right away we wanted it. I would recommend your dealership to everyone. More

I just purchased my first Lexus, an ES 300 H from Lexus of Orland. The overall experience with the dealership was excellent. I would definitely return to this dealership for another car purchase. My sale of Orland. The overall experience with the dealership was excellent. I would definitely return to this dealership for another car purchase. My sales consultant, Assad Hamzeh was very professional and walk me through the entire purchase from beginning to end. This has been the best car buying experience that I have ever had! More

I started doing business with Lexus of Orland three years ago. Since then I feel that I have developed a relationship with the dealership and the personnel through my visits to the service department, compli ago. Since then I feel that I have developed a relationship with the dealership and the personnel through my visits to the service department, complimentary car washes and the many times I have been contacted in regards to my overall experience by my sales and service consultants. When I was ready to purchase again I felt that my sales associates Kevin Martin and Monique Hendrix knew exactly type of car I was looking for and made the deal happen. I look forward to purchasing many more cars from them in the future. More

John went above and beyond to make sure me and my fiancé felt like family, after looking around at dealerships I'm glad I chose Lexus of Orland. customer service is at the top of the list at this dea fiancé felt like family, after looking around at dealerships I'm glad I chose Lexus of Orland. customer service is at the top of the list at this dealership. John took his time with me and made sure all my questions we're answered. Kevin did an outstanding job and made sure I was in a vehicle that I wanted at a great price. they definitely have a customer for life. thanks again guys for all your help. More

My name is Kim Lewis and I am most glad and happy to write this review. First is the professionalism I was handled with starting with saleman Mitch Janicijevic who was why I went back to Lexus when I ma write this review. First is the professionalism I was handled with starting with saleman Mitch Janicijevic who was why I went back to Lexus when I made a decision to go get another car. He handled me back last year when I was a looker as if I was the president getting ready to purchase a car. I have gone in a high end dealer and I was passed over. The organization and the valuing of your time is fantasic while Mitch got the paper work done Marty Pivit another meek person as Mitch who deals with adding all the extra stuff you might want put on or in the car came then to talk so that your time is not wasted or helded up, then when called to finish up the contract with Linda Adomatis another plus for Lexus of Orland. She handle my contract as if I was her relative, making sure that I got the best of everything. She contacted several banks then lexus financial the next day because they had closed to get me the best interest possible I became aware of afterward sitting down with Mrs. Linda. While I was with Linda, the used car manager came in Bob Vitorrio came to see was she finish with the plates he said Ms. Lewis I will have your plates and sticker already on the car for you. Lexus of Orland have the actual plates and sticker to put on your car, not the yellow card(temporary plates). NOW HERE IS THE ICING ON THE CAKE. MITCH JANICIJEVIC MY SALEMAN SAID I HAVE SPOTTED A FEW NICKS ON THE CAR. HE SHOWED ME, I SAID THEY ARE SO TINY I DON'T CARE ABOUT THAT YOU CAN'T HARDLY SEE THEM IT'S OK. MR. JANICIJEVIC SAID MS. LEWIS YOU CAN LEAVE AND COME BACK AND I WILL PUT YOU IN A LOANER CAR AND GET THOSE NICKS TAKING CARE OF BUT I WOULD RATHER YOU LEAVE IT AND I PUT YOU IN A LOANER CAR NOW SO THAT THE CAR CAN BE DELIVERED RIGHT. I WANT TO DELIVERED THE CAR RIGHT! SO PLEASE LET ME DELIVER IT RIGHT. I WAS NOT MAD AT MITCH JANICIJEVIC FOR WANTING TO DELIVER MY CAR WITH NO FLAWS. I LET HIM KEEP IT AND GLAD I DID THAT 2014 LOANER CAR I WAS PUT IN WAS LOADED WITH THINGS I DID'NT EVEN KNOW EXIST. THAT CAR TOLD ME WHEN I WAS TOO CLOSE TO SOMETHING AND SHOWED YOU THE PICTURE ON THE SCREEN WHAT IT WAS SEEING. IT STOP ME FROM GOING IN A DEEP HOLE UNDER A VIADOCK THAT WAS COVERED WITH WATER THE CAMERA IMMEDIATELY CAME ON TO SHOW ME AND IT SOUND OFF A WARNING SOUND UNTIL YOU MOVE THE CAR OUT OF CLOSENESS FROM THE DANGER. THE CAR HAS CAMERAS THAT YOU CANNOT SEE WHERE THEY ARE. THAT IS THE PERFECTION OF LEXUS ALWAYS GOING FOR THE BEST, TO DELIVER THE BEST IN QUALITY AND CUSTOMER SATISFACTION AND CARE. YOU CAN EVEN STOP BY LEXUS OF ORLAND AND HAVE YOUR CAR THAT WAS PURCHASED FROM THEM WASHED ANYTIME DURING BUSINESS HOURS FOR FREE. HOW MANY LEXUS DEALERS WILL DO THIS.GO HEAD!!! LEXUS OF ORLAND YOU ARE #1 IN CUSTOMER CARE AND SATISFACTION!!!! YOU HAVE A GREAT TEAM OF STAFF MAKING YOU LOOK REAL GOOD. THEY ARE FANTASTIC. I HAVE TO END GIVING MY SALEMAN MITCH JANICIJEVIC A GREAT BIG THANKS FOR YOUR PROFESSIONALISM AND GREAT CUSTOMER CARE ALONG WITH YOUR TEAM. THANK YOU,THANK YOU THANK YOU AND THANK YOU LEXUS OF ORLAND. More

Second of four (or 5?) RX350s purchased with Chris. Excellent salesperson. Extremely knowledgeable of the auto, patient, answered all questions, gave the best deal possible, called me personally when h Excellent salesperson. Extremely knowledgeable of the auto, patient, answered all questions, gave the best deal possible, called me personally when he thought I'd like what he had to offer, gave me his personal phone number in the event I had questions if he was not available at the dealership, friendly, let me take my time to make a decision, always greeted me when I took previous cars in for service (if he was available), showed me other vehicles to see if I was, perhaps, interested in a different model, showed me--in detail-- how to operate all equipment that was not on my previous car (ie., radio, garage door opener, seat and steering wheel adjustment, mirrors, etc.) and did not pressure me, but made it very hard to turn down. It was not exactly the color that I wanted, but he was so convincing that I was happy with what he offered me. More

We bought a 2014 GX 460 from Mitch and our car buying experience could not have been better. Mitch was extremely knowledgeable, friendly and professional throughout the process. He was very helpful experience could not have been better. Mitch was extremely knowledgeable, friendly and professional throughout the process. He was very helpful in narrowing down options and helped us to make the best possible decision for our needs. We very much appreciated all of the time he spent on researching the arrival of new vehicles and his ability to follow-up promptly prior to the pruchase and after we brought the vehicle home. Mitch is a great communicator and makes you feel very comfortable. Mitch far exceeded our expectations and I would not hesitate to recommend Mitch to anyone looking to purchase a Lexus. Mitch and Lexus of Orland are the BEST! More

Mitch was friendly and very knowledgeable about his product. He made the new car experience pleasant . I would buy from him any day of the week. product. He made the new car experience pleasant . I would buy from him any day of the week. More