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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.7
2,524 Reviews
Call Dealership (708) 614-8700
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,524 reviews

July 16, 2023

We have been using the Orland Park Lexus since 1990. Love our many Lexuses. Love them. More

by nedr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Junior Alvarez
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Jul 17, 2023 -

Lexus Of Orland responded

Congrats on your new Lexus, and thank you for choosing Lexus of Orland! We are so glad that you love our team. Your five-star review made our day!

July 15, 2023

My experience was pleasant at Lexus of Orland Park, IL. My salesman Sammie Scott gave me great service and was very informative, and patient with me. I would definitely recommend this dealership in the fut More

by vcowley16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammie Scott, Ziad Altamimi, Junior Alvarez
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Jul 17, 2023 -

Lexus Of Orland responded

Thank you for the positive review! We're glad to hear that Sammie provided you with great service and made your experience pleasant. Our team appreciates your recommendation and hopes to see you again at Lexus of Orland Park in the future. Happy driving!

July 15, 2023

Very professional, met me immediately when I drove in, offered a loaner car when the estimated repair time exceeded the time I could wait. I loved the loaner 2023 Lexus es !!! More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Cesario
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Jul 17, 2023 -

Lexus Of Orland responded

Lee, thank you for the great review! We're glad to hear that our team at Lexus of Orland provided professional service and accommodated your needs with a loaner car. Drive safely and have a wonderful day!

July 15, 2023

i've bought many cars from lexus of orland the staff are always kind considerate and attentive tomy needs More

by mrrbw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Chris Merx
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Jul 17, 2023 -

Lexus Of Orland responded

Thank you for your kind words! We're grateful for your continued support and loyalty. It's always a pleasure to assist you at Lexus of Orland. Have a fantastic day!

July 15, 2023

Lexus of Orland is a dealership where you can always count on expert, reliable and professional service. More

by SEAMAN1238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Anthony Cesario
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Jul 17, 2023 -

Lexus Of Orland responded

Thank you for the kind words! We're glad to hear that our team at Lexus of Orland provided you with expert and reliable service. We appreciate your support and hope to see you again in the future!

July 15, 2023

Always courteous and extreme professionalism and superb service matched with quality experience that you expect of Lexus. More

by VAN.WELLLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony in service
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Jul 18, 2023 -

Lexus Of Orland responded

Thank you for the kind words, Van! We're glad to hear that our team at Lexus of Orland provided you with courteous and professional service. We appreciate your support and hope to see you again in the future!

July 15, 2023

My time at the service department was great. The service advisor was very knowledgeable and helpful. More

by danrmckenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marek Okreglak
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Jul 17, 2023 -

Lexus Of Orland responded

Thank you for taking the time to leave Lexus of Orland a five-star review! We are thrilled that you had such a positive service visit. Until next time!

July 13, 2023

I trust the service department at Lexus of Orland Park. For the past 3 years I have gotten extremely good service at this dealership. More

by nricha3834
Recommend Dealer
Yes
Employees Worked With
I have only felt with t
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Jul 14, 2023 -

Lexus Of Orland responded

We're happy to hear that you've had great experiences with us over the past three years! Trust is so important, and we're glad we've earned yours. Thanks for sticking with Lexus of Orland Park!

July 13, 2023

Bad customer service! Took my car in for a tired rotation. No one came in the waiting area to let me know the status after 2.5 hours. Could not find anyone. Had to wa More

by CDS1ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
.Don’t remember their name.
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Jul 14, 2023 -

Lexus Of Orland responded

Customer service is our top priority so it's concerning to see we've left the wrong impression. This certainly does not reflect the seamless experience we strive to deliver and I sincerely apologize for any mix-up on our end and resulting inconvenience. I understand your frustration, but I appreciate you sharing your experience as it will help us make improvements going forward. If there's anything else you'd like to add, please don't hesitate to be in touch with me directly. Thank you, Joe Pervazas - Service Manager - 708-614-8700 ext 273

July 13, 2023

Tony was the person who wrote me up and was very professional, he always is. More

by mrsbw10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service technician.
Report | Print
Jul 14, 2023 -

Lexus Of Orland responded

We appreciate your feedback about Tony's excellent service support. Thank you for choosing Lexus of Orland as your go-to dealership!

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