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Lexus Of Orland

Orland Park, IL

Overview
Reviews
Vehicles
4.6
2,525 Reviews
The Kowalis Auto Group is working hard to provide the automotive services you need while keeping our customers and team members safe. Due to Coronavirus (COVID-19) we have made modifications in our daily practices and altered how we do business to best serve our customers. We have changed our operating hours from 7am - 8pm Monday - Thursday Friday 9pm - 8pm and Saturday 8am - 5:00pm. We will continue to monitor the situation as it progresses and keep you informed but please call us for the most up to date information. Our professional staff is ready to assist you in our facilities, as well as online and via phone, offering options and choices for you and your various automotive needs. You may browse our new and pre-owned inventory, schedule a service appointment, order parts, schedule a loaner vehicle, or initiate a finance and sales transaction right from the comfort of your home or office. You can get pre-approved via the credit application process right through our website.. For those still able to make facility visits, please know we have made operational changes that include: · Providing hand sanitizer throughout our stores for customers and associates and ensuring that anyone who is not feeling well understands that we support them staying/working from home. · Disinfecting work stations, café areas, phones, keyboards, loaner vehicles. We are also making sure our service staff is using a fresh pair of gloves while handling each customer’s vehicle. · Providing loaners and shuttle services for guests not wishing to remain in waiting areas for extended periods of time and also offering pickup and delivery to your home or office.
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8300 West 159th St

Orland Park, IL

60462

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Showing 2,525 reviews

July 23, 2023

Wonderful service and very professional and helpful staff. Convenient location. Price for service, not bad. More

by lbailey0528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jul 24, 2023 -

Lexus Of Orland responded

Thank you for the review! We are thrilled to hear that you had a successful service experience. Drive safely, and we hope to see you back again at Lexus of Orland!

July 23, 2023

Mo and Mike were great to work with. They treated me more like a friend than a customer. Even after the sale was complete, Mo responded quickly on a Sunday when my vehicle had an issue. More

by amysitterly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bannos, Mo Daoud
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Jul 24, 2023 -

Lexus Of Orland responded

Thank you for the positive review! We're glad to hear that Mo and Mike provided you with a friendly and helpful experience. Drive safely, and we hope to see you again at Lexus of Orland!

July 22, 2023

The service representative was professional and kind. I enjoyed my experience at the dealership. I’ll definitely return. More

by venusdeloach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Jul 24, 2023 -

Lexus Of Orland responded

Thank you for the great review! We're glad to hear that our service representative provided you with a professional and enjoyable experience. We look forward to welcoming you back to Lexus of Orland in the future!

July 21, 2023

I'VE BOUGHT QUITE A FEW CARS OVER THE YEARS FROM LEXUS OF ORLAND.MY EXPIERIENCE HAS BEEN NOTHING BUT GREAT.THE PEOPLE I'VE DEALT WITH HAVE BEEN NOTHING BUT TOP NOTCH KIND,CONSIDERATE,PLEASANT WHICH MAKES IT More

by mrrbw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Vitorrio, Kevin Martin, Chris Merx, Mike Bannos, Mariea Bojan, Sabreen Khalifa
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Jul 21, 2023 -

Lexus Of Orland responded

Thank you for your support! We're so glad to hear that our team at Lexus of Orland has consistently provided you with excellent service. We appreciate your kind words and look forward to assisting you in the future!

Jul 21, 2023 -

mrrbw responded

YOUR WELCOME KEEP UP THE EXCELLENT WORK MRRBW@YAHOO.COM

July 20, 2023

Joe, my service advisor is great. Did a very good job serving my Lexus repair needs. More

by richer_quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
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Jul 20, 2023 -

Lexus Of Orland responded

Thank you for the review! We appreciate the kind feedback about Joe and hope to see you again at Lexus of Orland. Safe travels!

July 20, 2023

Lexus of Orland Park has been my go-to place in serving my vehicle since I’ve owned her More

by Sheledag69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 21, 2023 -

Lexus Of Orland responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Orland team. Drive safely, and we hope to see you back!

July 19, 2023

Nice, good service excellent favorite place good workers experience decent people great place appreciate them More

by kwadjosei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 19, 2023 -

Lexus Of Orland responded

Thank you for the review! We appreciate your business and hope to see you again at Lexus of Orland!

July 19, 2023

I researched my purchase then intentionally drove from the Fox Valley to Orland so I could work with Jimmy. An incredibly pleasant experience. Makes the purchase even sweeter. More

by bajburke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Mac, Mike Bannos
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Jul 19, 2023 -

Lexus Of Orland responded

Thank you for choosing Lexus of Orland, we appreciate your business! We're glad to hear that Jimmy provided you with an enjoyable car buying experience. Drive safely and enjoy your new purchase!

July 18, 2023

The service was timely and proficient I felt very valued and appreciated. My service rep was very good with explaining my options. Will definitely come back for car needs. More

by jhardkastle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I received service from a service rep not listed, Sammie Scott
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Jul 19, 2023 -

Lexus Of Orland responded

Thank you for the great review! We're so glad to hear that you had a positive experience at Lexus of Orland. Drive safely, and we hope to see you back again down the road!

July 18, 2023

Joe, my service advisor is great, wouldn't trade him for another. Thank you again Joe. God bless you. More

by Amaka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
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Jul 18, 2023 -

Lexus Of Orland responded

Amaka, thank you for the kind words! We're glad to hear that Joe provided you with excellent service. We appreciate your support and hope to see you again at Lexus of Orland. Have a wonderful day!

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