Lexus Of Highland Park

No pressures April 7, 2014, I bought my first RX 360 from Mario, he was very professional and assisted me with the purchase. He provided an excellent demonstratio April 7, 2014, I bought my first RX 360 from Mario, he was very professional and assisted me with the purchase. He provided an excellent demonstration of how the car works and made it seamless for me to enjoy my music from my IPhone. At the end of the night I was thanked for my purchase. Overall, I enjoyed the experience of buying the SUV. More

Review of Lexus of Highland Park (Mario Mendez) I've purchased 2 cars from this dealership in the past 3 years and my experience was amazing. I've brought my vehicle in for many reasons (mostly mai I've purchased 2 cars from this dealership in the past 3 years and my experience was amazing. I've brought my vehicle in for many reasons (mostly maintenance), and the customer service was out of this world. With my recent purchase, I had the opportunity to work with Mario Mendez. With the utmost professionalism, he guided me into a new vehicle. Everything was upfront, he wasn't trying to get me to purchase anything just for the sale, but really pointed me in the right direction. We were able to talk through the pros and cons of many different vehicles along with the specific pricing programs. Everyone at the dealership is very friendly and willing to help you out even if you are window shopping. I would recommend visiting this dealership for yourself, and experience what I did. I would also recommend working with Mario if you plan on purchasing or leasing. More

Kathy made my purchase a "one-stop-shop" which I preferred. Kathy was an honest and hardworking salesperson, one who had my needs in mind from start to finish. I preferred. Kathy was an honest and hardworking salesperson, one who had my needs in mind from start to finish. More

Best Experience Mario Mendez, my sales consultant, made leasing my new Lexus a very pleasant experience. Mario, is extremely professional, friendly and knowledgeable. Mario Mendez, my sales consultant, made leasing my new Lexus a very pleasant experience. Mario, is extremely professional, friendly and knowledgeable.He spent a lot of time going over the cars mechanics. He also told me to come back after driving the car for a week and that he would go over any questions that I might have. I highly recommend the Lexus dealership and Mario, they were very friendly and efficient, without being too aggressive. More

I'd like to sing the praises of my Lexus dealership. I took my 2006RXh with over 100k miles in for a routine service and spotted a 2010RXh in the color I'd always wanted. Since I don't buy cars very oft I took my 2006RXh with over 100k miles in for a routine service and spotted a 2010RXh in the color I'd always wanted. Since I don't buy cars very often, I was leery of the sales process. (Besides my 2006 was a fine car and probably would have gone another 100k miles without any trouble.) But I remembered a salesperson I'd met on a previous visit when I'd had my shelter dog along (yes, the dealership is pet friendly) and we'd sort of bonded over rescue pets. Anyway, we started chatting and I was able to slowly, at my own pace, grow into a decision to replace my old car. I could not have asked for a warmer, more competent and thorough salesperson who actually made the purchase process fun! So, if there's anyone out there who hates car buying (especially used), I'd say go see Kathy Walsh for fair and able assistance. (While you're at it, go see Steve Vicek in the service department and try to stump him with a Lexus question. Bet you can't.) They take great care of you at Lexus of Highland Park and I plan on going there for a very long time to come. Cheers to their opening a new and expanded facility -- they certainly need it! More

Kathy Walsh, our Sales Consultant for the new Lexus GS 350 we came to look at buying was very courteous, knowledgeable, nonsense right to the point professional. The test drive was organized immediately a 350 we came to look at buying was very courteous, knowledgeable, nonsense right to the point professional. The test drive was organized immediately and on the vehicle that exactly matched the one we were looking for, with all the accessories we wanted. The final price was given to us quickly without traditionally expected trips to the "manager", and such that was even slightly better then the one we were planning to pay. At the end the dealership has helped us with the lowest interest rate, we could not find on our own and delivered the car in a very short time in perfect condition. We have visited a few dealerships during our quest and found this one to be very different, refreshing and more pleasant then the rest. More

Mario was excellent to work with. He was very knowledgable, friendly, personable and has offered us outstanding customer service even after purchasing a vehicle from him. I highly recommend Mario knowledgable, friendly, personable and has offered us outstanding customer service even after purchasing a vehicle from him. I highly recommend Mario and Lexus of Highland Park. More

Our salesperson, Mr. Jeff Richards, made our experience in purchasing a vehicle, a pleasure. He was low-key in his approach, but was very knowledgeable and helpful withi all questions. Jeff was intereste in purchasing a vehicle, a pleasure. He was low-key in his approach, but was very knowledgeable and helpful withi all questions. Jeff was interested in what we wished to discuss and willing to take the time to address all of our concerns. Jeff never seemed in a hurry, but was consistently patient. He was very personable, yet always professional. His effort and interest in our concerns played a significant role in our choice of this particular dealership. More

I have nothing but great things to say about Terry. He was very polite, professional, and patient with me. I was looking for a used car, and after my initial visit, he knew what I wanted and followed up was very polite, professional, and patient with me. I was looking for a used car, and after my initial visit, he knew what I wanted and followed up with me as soon as a car was available that fit my wants/needs. It took a few visits before we made our purchase and his easy-going, patient demeanor did not change at all with each visit. I am very fortunate that he was the salesman that helped me, because his personality is one that I respond well to. As such, the entire car-buying process was very easy and smooth for me. More

My experience was wonderful! My sales person was Kathy Walsh, she is very knowledgeable and professional. She made my experience very easy and comfortable. Also, this is a family friendly facility, consid Walsh, she is very knowledgeable and professional. She made my experience very easy and comfortable. Also, this is a family friendly facility, considering I had 2 children along.I received a great deal on the car and I am enjoying the ride. Very happy with my service and Kathy it's great!!! I definitely recommend this dealership. More