Lexus Of Highland Park

The salesman, Mario Mendez, was conscientious to our needs; superb service. Furthermore, the finance person, Julio, was very thorough with the explanation. We would go back as we feel we got a great d needs; superb service. Furthermore, the finance person, Julio, was very thorough with the explanation. We would go back as we feel we got a great deal today. More

Our sales person was Mario Mendez. Mario was nice and fun and spent many hours with us. After we purchased the car Mario spent additional hours with us. Mario spent two hours showing us the features an fun and spent many hours with us. After we purchased the car Mario spent additional hours with us. Mario spent two hours showing us the features and accessories in the car and how to use them. Not once did feel rushed. Mario was extremely patient and spent a ton of time with us. More

Mario was very pleasant to work with, not pushy at all and great follow-up and follow through. Have referred him to several people. Would definitely buy another car from him in the future. and great follow-up and follow through. Have referred him to several people. Would definitely buy another car from him in the future. More

I recently purchased a Lexus ES350 from Highland Park Lexus, and once again was extraordinarily pleased with this dealership. It is the eighth Lexus that I have purchased from Highland Park over a 18-ye Lexus, and once again was extraordinarily pleased with this dealership. It is the eighth Lexus that I have purchased from Highland Park over a 18-year period. All of my cars have been serviced there, and in all those years I have never had a problem with them. To the contrary, my experience has been consistently outstanding. Two of my salesmen have actually retired, so my new purchase was with someone new to me, Mario Mendez. Mario exemplifies Lexus. He is a quality person with a great product, and he takes the time to build a relationship not just make a sale. This being my wife's new car, he spent a great deal of time making her comfortable with the new technology and has followed up to be sure that she needs no further help. Mario has also made himself available to me, offering concrete assistance where and if needed. I could give no higher recommendation than I give for Highland Park Lexus. More

I have been searching for a car for my daughter (who is I have been searching for a car for my daughter (who is 16 years old) since May 2012. I wanted a used small suv with low miles, SAFE, with some I have been searching for a car for my daughter (who is 16 years old) since May 2012. I wanted a used small suv with low miles, SAFE, with some options, and of course reasonably priced. I finally found this 2007 Mercury Mariner in a car sales magazine and called instantly to inquire about it. I spoke with Mario and explained that I was intersted in this car for my daughter. Mario was very helpful and informative. When I told him I couldnt get there until later on Saturday..he told me he would wait and would even hold the car for me until I could get there :) (with no GUARENTEE that I would purchase the car of course). When I got there Mario had the car waiting for my daughter to test drive it. Although she had her heart set on a Ford Escape she really liked this car. Mario was very curtious and accomodating, he was able to come down alittle in price for us which I really appreciated. My daughter now has her own car..a beautifully kept, one owner, clean carfax 2007 Mercury Mariner with only 65,000 miles. :) Needless to say she is thrilled and I am as well that we were lucky to find a good, safe car for her AND it was really a nice experience. As I said I have been looking for awhile now and have been to many dealers and have dealt with many PUSHY car salesmen... Mario made our experience at Highland Park Lexus enjoyable and with no pressure. I respect that & when the day comes that we need to purchase another vehicle, I would DEFINATLY go back to Highland Park Lexus...and back to Mario! :) Also..Lisa in finance was incredible as well, she even offered a us a good deal on a warrenty. :) More

Mario Mendez was terrific. Very nice, knowledgable and extremely easy to work with. He responds immediately to all of my questions and concerns (which are many!). I would absolutely refer him to a family extremely easy to work with. He responds immediately to all of my questions and concerns (which are many!). I would absolutely refer him to a family member or friend and wouldn't hesitate to buy another car from him in the near future! More

We drove in from Minnesota specifically to car shop. Visited three dealerships and returned to Lexus of Highland Park as they had exactly what we were looking for, in fact two autos. The price, year, l Visited three dealerships and returned to Lexus of Highland Park as they had exactly what we were looking for, in fact two autos. The price, year, lower mileage, condition met our criteria. We did not feel pressured as Jeff made us feel like we were his most important customer and his time was ours. After arriving at a mutually agreeable price the finance department took over and worked very quickly and diligently to get us an interest rate to not only meet the one we came in with, but even better terms. Jeff was always nearby to answer any questions we may have had. He took unhurried time to explain all the electronic features and even set up several functions for us at our direction. We have two sons who will be shopping in the future and we will certainly direct them to Lexus of Highland Park and specifically Jeff Richards. More

Mario was absolutely great. No run arounds and very quick with decisions. Outstanding service. Pricing was terrific...and I know pricing for cars well. His management team and financing team was awe quick with decisions. Outstanding service. Pricing was terrific...and I know pricing for cars well. His management team and financing team was awesome as well. John More

Mario was friendly and knowledgeable. He worked with my husband and me to find the vehicle that best fit my needs and then explained all the features to me in a patient manner. I would definitely recommend husband and me to find the vehicle that best fit my needs and then explained all the features to me in a patient manner. I would definitely recommend him to others looking for a Lexus. More

Mario was great, he really worked hard to meet my needs. I will definitely recommend Lexus of Highland Park and Mario to anyone I know who is looking for a car! I will definitely recommend Lexus of Highland Park and Mario to anyone I know who is looking for a car! More