Lexus Of Highland Park

They took their time and helped us select the model that was right for us. They actually made the process of buying a car pleasurable. When we came to pick up they car they did not rush us through explaini was right for us. They actually made the process of buying a car pleasurable. When we came to pick up they car they did not rush us through explaining how to use the features and connecting our blue tooth phones and iPod. They also helped us connect our garage door opener to the car. The experience could not have been better. More

I had a most pleasing sales experience with Mr. Mendez and the sales team at Lexus of Highland Park. I felt like we were able to reach a price that was fair for myself and the dealer. I'm very pleased wit and the sales team at Lexus of Highland Park. I felt like we were able to reach a price that was fair for myself and the dealer. I'm very pleased with the Lexus product. The car has exceeded expectations. Mr. Mendez had a very professional appearance and one that you would expect from a dealership of high line luxury automobiles. For those with discerning taste in luxury automobiles I recommend a visit to Lexus of Highland Park. I also recommend requesting Mario Mendez to be your sales consultant to achieve the easiest sales transaction. For the record I have know association with Lexus of Highland Park nor does my family. This review is solely based on my personal experience with the staff and environment at Lexus of Highland Park. More

Overall good experience. I told them what I wanted and they were able to locate it very quickly. This was the second dealership I went to and had really planned on visiting a few more before making a pur they were able to locate it very quickly. This was the second dealership I went to and had really planned on visiting a few more before making a purchase. They wanted to make a deal that day. They asked me what it would take for me to not go to another dealership. I told them and after a little bit of back and forth we had a deal. More

I had an overall great experience at Lexus of Highland. My salesman, Mario Mendez, was exceptional. He responded well to all of my questions and presented as both friendly and knowledgeable. I wouldn't My salesman, Mario Mendez, was exceptional. He responded well to all of my questions and presented as both friendly and knowledgeable. I wouldn't hesitate to recommend friends and family to Lexus of Highland and specifically to Mr. Mendez. Reginald Williams, Ph.D More

My experience was extremely professional and seamless. Everyone from the owner, the head of sales, the sales man, and the finance head were efficient and very competent. I would recommend this team to any Everyone from the owner, the head of sales, the sales man, and the finance head were efficient and very competent. I would recommend this team to anyone. More

Mario Mendez, our salesman went above and beyond to earn our business. He is extremely professional and doesn't miss anything. He spent at least an hour going over all the features of the car and how to s our business. He is extremely professional and doesn't miss anything. He spent at least an hour going over all the features of the car and how to set them. He even set up what he could for us. Our whole experience was more then I ever expected or have received from any other dealer or salesman. I will recommend Mario to my friends and business associates. More

Lexus of Highland Park dealer was easy to do business. Gary Chan answered my questions, and provided the financial costing package for the Lexus 350ES that I was considering to purchase. Unfortanately, th Gary Chan answered my questions, and provided the financial costing package for the Lexus 350ES that I was considering to purchase. Unfortanately, the vehicle colors were not in stock to match my timing, and decided to select a vehicle with sports pacakagin and AWD. More

Gary Chan was staying in contact on a regular basis since I first met him at the dealership and it helped me to contact him ASAP when I decided to buy the car. He was polite but not pushy, which I really app I first met him at the dealership and it helped me to contact him ASAP when I decided to buy the car. He was polite but not pushy, which I really appreciate, and was very helpful in every way. He showed up at the dealership 2 hours before his shift was supposed to start to make sure I get to see the car before anybody else. He also stayed late that day, waiting for my husband who was unable to get out from his work, so that we could close the transaction - great way to treat a customer. More

To me, the most important part of buying a car is trust in and comfort with the people involved. Gary Chan was a pleasure to work with and made the purchase/lease process manageable and understandable. T in and comfort with the people involved. Gary Chan was a pleasure to work with and made the purchase/lease process manageable and understandable. There was no pressure, no outlandish sales methods, no mumble jumble...nothing that made the experience uncomfortable or confrontational. As for the Lexus itself, it has exceeded my expectations in all respects. More

Great Value, Great Communication, Great Service. Great Value, Great Communication, Great Service. Mario Mendez was a real pro to work with, he was very knowledgeable, detailed and had excellent Great Value, Great Communication, Great Service. Mario Mendez was a real pro to work with, he was very knowledgeable, detailed and had excellent follow through. Would highly recommend Lexus of Highland Park & Mario Mendez More