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Lexus Escondido
Escondido, CA
867 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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867 Reviews of Lexus Escondido
January 22, 2022
Over all from choosing the car I like to the people who assisted till the closing the contract it’s excellent .the transaction is very detailed. Introducing the features to my new car illustrated clearly. assisted till the closing the contract it’s excellent .the transaction is very detailed. Introducing the features to my new car illustrated clearly. More
by IMELDA
Verified CustomerEmployees Worked With
Can’t remember her name but she’s from the costumer service who texted me the next day , Emiliano Barajas, Patrick Garland
January 21, 2022
Everyone there has been absolutely wonderful until Wednesday night. Receptionists was so rude. Very surprised. It is not fair to the rest of the team that work so hard .if that had been my first time Wednesday night. Receptionists was so rude. Very surprised. It is not fair to the rest of the team that work so hard .if that had been my first time going there I would not come back. More
by Proudjo3jk
Employees Worked With
James front desk 5 stars. The other gentleman that works the front 5 stars Christie front 5 stars. Not sure who was working on Wednesday night but I would rate her a negative 5. So rude and unprofessional. , Sam Hajjiri, Shaynah Anderson
January 21, 2022
The agent who checked me in was great. He was friendly, knowledgeable, and quick. However, the new messaging system was not so great. I waited 2 hours beyond completion of the service because the system fa knowledgeable, and quick. However, the new messaging system was not so great. I waited 2 hours beyond completion of the service because the system failed to notify me that my car was ready. The dealership shouldn't rely solely on the system to communicate with customers until that system is proven to work. More
by ELISABETHLEATHERBERRY21
Employees Worked With
Adam
January 21, 2022
We bought our NX here and have had all services done here as well. Excellent customer service, professional, friendly, and a lovely place. Highly recommend Lexus Escondido. as well. Excellent customer service, professional, friendly, and a lovely place. Highly recommend Lexus Escondido. More
by Idyerle
Employees Worked With
Matthew in service and Yangon in Sales
January 21, 2022
Loaner and initial communication very good. 5 week turns around frustrating but understandable. Worried that computer couldn’t be replaced and May face another breakdown. around frustrating but understandable. Worried that computer couldn’t be replaced and May face another breakdown. More
by frednelson31
Employees Worked With
Natali Pan, Lori Smith
January 21, 2022
Fast and convenient service!Clear and concise in Fast and convenient service! Clear and concise in summarizing service performed! Did not waste my time! Fast and convenient service! Clear and concise in summarizing service performed! Did not waste my time! More
by mvingslo
Employees Worked With
Matthew
