Lexus Escondido

They didn't keep in contact with me to tell see when the car was ready. I was sent a text, telling me I could pick up the car and if anything changes. They would contact me. I never got contacted back until car was ready. I was sent a text, telling me I could pick up the car and if anything changes. They would contact me. I never got contacted back until after they was closed. I went back thinking my car would be ready and it wasn't and they was closed. This is the second time this happened. I live 45 to a hour away. I wish they had better communication. Probably not going to come back again. I gave them 2 chances. I'm pretty much done. More

Knowledgeable and absolutely professional staff. Service was done on time and as it was promised. Also, enjoyed the tasty complimentary coffee! was done on time and as it was promised. Also, enjoyed the tasty complimentary coffee! More

My advisor was out sick the day of my appointment. No one called to change or cancel my appointment, I was just removed from the schedule. They did have me see another advisor, but I had to wait 20 minutes called to change or cancel my appointment, I was just removed from the schedule. They did have me see another advisor, but I had to wait 20 minutes to be helped. More

Comfortable and attractive place to do business. All personal meet were friendly and helpful. They got the job done personal meet were friendly and helpful. They got the job done More

If your in the market for a car go to Lexus Escondido. Great customer service, and they will make sure you are a happy satisfied customer. Great customer service, and they will make sure you are a happy satisfied customer. More

I love Escondido Lexus, I have multiple Lexuses and I enjoy all the staff and managers that I've worked with, specifically Marvin and Anthony Lee. enjoy all the staff and managers that I've worked with, specifically Marvin and Anthony Lee. More

Lexus of Escondido is very welcoming and makes car buying so pleasant! The staff is very honest and knowledgeable! They make you feel right at home and would definitely recommend Lexus if Escondido! so pleasant! The staff is very honest and knowledgeable! They make you feel right at home and would definitely recommend Lexus if Escondido! More

Pleasant, genial, detailed oriented and did his work completely and did an excellent job in following up. completely and did an excellent job in following up. More

Shoutout to Bob! who did great job for helping me to get my dream car! he is very helpful and knowledlage and very professional! I highly recommend Lexus Escondido to my friends and family. my dream car! he is very helpful and knowledlage and very professional! I highly recommend Lexus Escondido to my friends and family. More

Not happy anymore My bumper issue was NOT taken care Not happy anymore My bumper issue was NOT taken care off Been told to take it in Carlsbad Lexus for collision repair and told may not be covered by Not happy anymore My bumper issue was NOT taken care off Been told to take it in Carlsbad Lexus for collision repair and told may not be covered by my Lexus insurance which I’m paying for and Not guaranteed a loaner car be paid by me Furing the reapi More