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Lexus Escondido

Escondido, CA

4.7
860 Reviews
Call Dealership (760) 291-8374

1205 Auto Park Way

Escondido, CA

92029

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860 Reviews of Lexus Escondido

April 30, 2022

They no a good dealer if you guys go this dealership any more just buy a gx460 2022 there wants u buy no more customers More

by NOLIBTST
Recommend Dealer
No
Employees Worked With
Anthony Lee
Report | Print
May 20, 2022 -

Lexus Escondido responded

Hello NOLIBTST, Please reach out to me if you would like to discuss your experience in further detail. I would be happy to hear more and try to assist if at all possible. Our goal really is to provide a great guest experience. Lori Smith Customer Care Manager wecare@lexusescondido.com

April 30, 2022

Outstanding customer service especially Ms Shayina Anderson. My car was super clean . Definitely we will be back next maintenance service. More

by JACKGERONIMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello JACKGERONIMO, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manger, wecare@lexusescondido.com

April 30, 2022

Accommodating and polite group of people who consider the customer 1st. My Lexus GS has been well cared for the last five years and I appreciate the fine service. More

by gentiletom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello gentiletom, Thank you for taking the time and sending us 5 stars, we sincerely appreciate you and we hope to be able to work with you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 29, 2022

Attentive to my needs, answered all of my questions, DID NOT try to upsell me product or services. Had loaner vehicle available at no charge except usage of fuel....VERY IMPORTANT for my needs. Overall a More

by Scarlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Two young me in loaner car dept and one if them that later took my payment for service...I think maybe Juan, not sure of name, sorry. , Frank Atek
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello Scarlett, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you choosing us for your vehicle needs. Looking forward to seeing you on your next visit. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 29, 2022

Had a great experience when I bought my car. Staff was very friendly and took care of my needa More

by PKRISTENSEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland Rimando
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello PKRISTENSEN, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future, Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 29, 2022

I have always enjoyed my visits and service at Escondido Lexus. I have felt confident in the advice and assistance provided. TERIFFIC SERVICE! More

by LEOND7102
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello LEOND7102, Thank you taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to serve you in the future as well. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, we care@lexusescondido.com

April 29, 2022

They consistently provide excellent service and treat their clients as important. They are really great! More

by lbrawleycarroll
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Alvarado
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello lbrawleycarroll, Thank you for taking the time and giving us 5 stars, We sincerely appreciate you and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 29, 2022

The staff who helped me were professional and had top-notch customer service. The dealership is beautiful. More

by AUBREYFORD1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello AUBREYFORD1980, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 29, 2022

I was very excited to hear that the courtesy car washes were back at the dealership appointment only. The service was great and I was happy with the wait time and professionalism of the staff. More

by uglyways2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name of the person who is in charge of the car wash service., Juan Alejo
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello uglyways2, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 29, 2022

Shayna was excellent in handling my recent problem with tire replacements. I intend to ask for Shayna as my service rep for future visits. More

by john.bitrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaynah Anderson
Report | Print
May 23, 2022 -

Lexus Escondido responded

Hello john.bitrick, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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