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Lexus Carlsbad - Service Center
Carlsbad, CA
402 Reviews
402 Reviews of Lexus Carlsbad - Service Center
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April 24, 2022
Kim provided excellent service. She’s was friendly, clear and extremely professional. We are completely satisfied with the service provided. She’s was friendly, clear and extremely professional. We are completely satisfied with the service provided. More
by LENJUDD07
Verified Customer
April 23, 2022
The dealer stayed open late in the day so could my car towed to the service department. The next day they diagnosed the problem and got it fixed. They kept me informed along the way. towed to the service department. The next day they diagnosed the problem and got it fixed. They kept me informed along the way. More
by griffith.t.lewis
Employees Worked With
April 23, 2022
Great, friendly, efficient service. Solved my problem and kept me informed. And the car was returned looking like a million bucks. Solved my problem and kept me informed. And the car was returned looking like a million bucks. More
by attybush
Employees Worked With
April 22, 2022
I had great service and I am really happy with my car! Thank you so much! Thank you so much! More
by maibouhon
Employees Worked With
April 22, 2022
Good experience friendly and helpful. My husband could not be at the appointment so they spoke to my husband via phone to discuss what needed to be done. My husband could not be at the appointment so they spoke to my husband via phone to discuss what needed to be done. More
by Mochimotion
April 22, 2022
They are the BEST customer oriented dealership in San Diego county. Very professional and helping our needs. I have been associated with them since 2003 and purchased half a dozen or so cars from them Diego county. Very professional and helping our needs. I have been associated with them since 2003 and purchased half a dozen or so cars from them. More
by PRABODHPATEL1113
Employees Worked With
April 21, 2022
Very response, courteous and positive from beginning to end of job in all communications. Thanks end of job in all communications. Thanks More
by n_ick
Employees Worked With
April 21, 2022
Ashley Dorschel was wonderful. Very prompt, efficient, and an excellent communicator. My RX was completed earlier than promised, and sparkling clean as a bonus. Very prompt, efficient, and an excellent communicator. My RX was completed earlier than promised, and sparkling clean as a bonus. More
by ADIETOR
Employees Worked With
April 20, 2022
Dropped car off on a Fri AM for warranty repairs . Expected to get it back around 5 pm on the same day. Late Fri I was told that my car would not be finished until Sat. In spite of me calling 4 di Expected to get it back around 5 pm on the same day. Late Fri I was told that my car would not be finished until Sat. In spite of me calling 4 different times, to check on status while I stayed home all day Sat. waiting for a call to pick up my car, I was not told u til 4 pm Sat that the car was leaking oil and they wanted to keep it until Monday. While I appreciate their concern and the work that was done and the car wash, I was irritated by the lack of information I received. Yes, I had a loner car but I am unhappy about the lack of timely info I received. More
by Vistajudy
Employees Worked With
Other Employees :
I think I spoke to both Abigail and Ashley
