Lexus Carlsbad - Service Center

Outstanding service, however, I only drove loaner car 20 mi and was charged $10.32 for gas. hmmm mi and was charged $10.32 for gas. hmmm More

Great service from all the service people. From reception to service consultant and collecting my car reception to service consultant and collecting my car More

Kimberly was very pleasant to speak with and kept me updated on my vehicle. Thanks updated on my vehicle. Thanks More

Perfect appointment assistance, service goes fast and the the car I got for the day was awesome. Nothing to complain! the car I got for the day was awesome. Nothing to complain! More

Quck, fast and efficient service so far during this visit. Communication was timely this time around visit. Communication was timely this time around More

My representative is really great!!! Overall car looks good and it seem to be short staffed. good and it seem to be short staffed. More

Everything went well, quick, polite and professional. I appreciate the loaner car which makes the whole process much less complicated. appreciate the loaner car which makes the whole process much less complicated. More

East to check in and get an advisory to come out and greet you. Much better this way. John Castillo was my advisor and he’s great. Very patient and made sure I got the service for which I came to expect greet you. Much better this way. John Castillo was my advisor and he’s great. Very patient and made sure I got the service for which I came to expect from Lexus Carlsbad. More

Lexus made a major repair at no cost to us. Drop off, with pick up of a loaner, took 15 minutes. Pick of my repaired car took 10 minutes. Everyone was efficient, pleasant, and masked. with pick up of a loaner, took 15 minutes. Pick of my repaired car took 10 minutes. Everyone was efficient, pleasant, and masked. More

I called to get my car in for service and they said to come down when I could. I said I was on my way and when I got there Abbey took care of the paperwork and had me in a loaner within 15 minutes. She an come down when I could. I said I was on my way and when I got there Abbey took care of the paperwork and had me in a loaner within 15 minutes. She and others were terrific about keeping me updated on my car. I am very satisfied with Carlsbad Lexus and would highly recommend them! More