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Lexus Carlsbad - Service Center
Carlsbad, CA
402 Reviews
402 Reviews of Lexus Carlsbad - Service Center
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May 12, 2022
Scheduling an appointment was easy. I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The commun I was greeted promptly on the day of my appointment and Chris explained how the problem would be identified. I was provided with a loaner. The communication following the diagnosis until completion was excellent. More
by dwlevine_2000
Verified CustomerEmployees Worked With
May 11, 2022
Excellent service as always ! Great service advisor and as always a great service at the service department Great service advisor and as always a great service at the service department More
by fernando.igartua
Employees Worked With
May 11, 2022
Check in was great, decided to wait for the car, was advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficie advised they would try to make my wait time as quickly as possible. Was approximately an hour and a half wait, including car wash. Quick and efficient! More
by CONNIESTEVENSON50
Employees Worked With
May 11, 2022
The service is very good. I love the way they give me special treatment. I like Kimberly. She is very professional and helpful I love the way they give me special treatment. I like Kimberly. She is very professional and helpful More
by Princess
Employees Worked With
May 11, 2022
Every service experience has been excellent. The construction on Monday AM was disruptive, but OK The construction on Monday AM was disruptive, but OK More
by d.dahl
Employees Worked With
May 11, 2022
Bernardo made it very pleasant! He kept me very informed on the status of the work, and my car was ready and clean earlier than I expected! He kept me very informed on the status of the work, and my car was ready and clean earlier than I expected! More
by verleen4
Employees Worked With
Bernardo D.
May 10, 2022
Ryan is the Best Service Rep I have ever met in the service department of Lexus service department of Lexus More
by jessica888c
Employees Worked With
May 09, 2022
Check-in easy and service rep Abbey excellent and loaner rep Erica very courteous and check out service overall excellent. rep Erica very courteous and check out service overall excellent. More
by MCHUNGPARK
Employees Worked With
May 09, 2022
My rep Ryan went above and beyond to help update my defective audio screen, customer care and service was outstanding! defective audio screen, customer care and service was outstanding! More
by JUSTIN.STICKELMAN
May 09, 2022
Caring, Every question gets response, Kind courteous personal. Bernardo, was great to work with. Thanks personal. Bernardo, was great to work with. Thanks More
by pearlie103
