Lexus Carlsbad - Service Center

Team work is evident. Exceptional customer service through and through. Coffee was great! ……….. highly recommended Exceptional customer service through and through. Coffee was great! ……….. highly recommended More

Kim-was super friendly and helpful! Thank you and I’ll make sure to make an appointment with you for the next service. Thank you and I’ll make sure to make an appointment with you for the next service. More

Dropped off at 8am. Was told it would take 60-90 minutes. Kim called within the hour to tell us it was done. Was told it would take 60-90 minutes. Kim called within the hour to tell us it was done. More

Friendly team at Lexus Carlsbad and they provide the best service comparing to other dealers service comparing to other dealers More

John Castiillo provided Exceptional Customer Service! !! He and the rest of the staff were very helpful, communicative, and helped me make the best decisions for me and my car. I will be doing my Service !! He and the rest of the staff were very helpful, communicative, and helped me make the best decisions for me and my car. I will be doing my Service with John at your dealership. From now on instead of san diego lexus. Thanks Again John and Lexus of Carlsbad!!! A very happy customer Jordan J More

Great service, really exceptional service. Glad to have a dealership that takes care of the customer. Glad to have a dealership that takes care of the customer. More

Outstanding experience-Lexus of Carlsbad is epitome of great service! My appointment was easy to make & prompt. Actual facility is congruent with the Lexus brand = Luxury. From the beginning, it was a co great service! My appointment was easy to make & prompt. Actual facility is congruent with the Lexus brand = Luxury. From the beginning, it was a concierge experience: Friendly, Professional, Attentive, Courteous, Efficient. From the initial call to 1st point of contact w/ the valet; to 1st impression onsite. I couldn't pass by anyone who didn't pause, acknowledge me, & ask if I needed something- even if I tried. Carlsbad Lexus exceeded my expectation! Thank you all for exceptional care, especially Celeste at the front desk & Chris D.- Advisor--& to the individual(s) responsible for returning to me my nicely, detailed car. Great team effort to achieve my 5☆. I'll be bringing my car back! More

Bernardo service’s advisor was outstanding for my services . Promise on time schedule to pick up my car services . Promise on time schedule to pick up my car More

Very service oriented. Comfortable lounge. Never a hassle. Service advisors are very friendly and attentive. Comfortable lounge. Never a hassle. Service advisors are very friendly and attentive. More

Our appt for service was done quickly. John Castillo was very helpful and friendly with options for needed service. John Castillo was very helpful and friendly with options for needed service. More