Lexus Carlsbad - Service Center

Great service every time. Kim is super attentive. Although not close to my home, still feel it’s convenient. Kim is super attentive. Although not close to my home, still feel it’s convenient. More

Chris the rep was awesome as well as the entire team at Lexus Carlsbad. Everyone was attentive and efficient. Would definitely recommend service here. Lexus Carlsbad. Everyone was attentive and efficient. Would definitely recommend service here. More

Very efficient and Ryan was very helpful . Always appreciate the loaner car. Thank you for always being helpful Always appreciate the loaner car. Thank you for always being helpful More

Prompt attention, great level of service. Nice lounge and shoe shine service which I greatly appreciated. Quick turnaround. Nice lounge and shoe shine service which I greatly appreciated. Quick turnaround. More

The tires were over inflated by almost 10psi and the 2 new tires purchased were put on the rear and not the front of a fwd vehicle. new tires purchased were put on the rear and not the front of a fwd vehicle. More

Very pleased with Ryan, Service advisor. He was very helpful and made necessary suggestions for my vehicle’s service. He was very helpful and made necessary suggestions for my vehicle’s service. More

Dropping off car and dealing with service advisor easy and fast. Loaner car available and brought to you quickly. Whole process usually takes 5-10 minutes. Also any warranty work, even major repairs, done and fast. Loaner car available and brought to you quickly. Whole process usually takes 5-10 minutes. Also any warranty work, even major repairs, done without any hassle. More

Great customer service! Everything was explained to my satisfaction and the work was completed as promised. Bernardo, Ashley and team are awesome! Everything was explained to my satisfaction and the work was completed as promised. Bernardo, Ashley and team are awesome! More

It was a very professional and thorough service as usual! This is why I keep buying Lexus cars. This is why I keep buying Lexus cars. More

From Abby to Ashley my experience with your service writers was top notch with this attention to detail and commitment to determining what was at the crux of my noted car performance symptoms. Both of writers was top notch with this attention to detail and commitment to determining what was at the crux of my noted car performance symptoms. Both of them communicated between themselves and then us to provide seamless service follow through. Although the original noises we were concerned about were not able to be duplicated in the service bay examination over several days we were given multiple options of how to isolate and replicate them for their convenience to go forward in the repair or mitigation of the underlying conditions producing them. This was very helpful. In the service bays Adam and Joe took the time to try to find and resolve my car symptoms. Thry went the extra mile to help me figure out what was causing our noted noises and concerns. The 75k mile maintenance and oil change were performed at the typical Lexus of Carlsbad aplomb and diligence. It was topped off with a detailed car wash. More