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Lexus Carlsbad - Service Center

Carlsbad, CA

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402 Reviews

402 Reviews of Lexus Carlsbad - Service Center

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March 20, 2022

Great service! Everyone is very glad to help! Quick check in and quick check out! Highly recommended! More

by JRPATELDDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
March 19, 2022

Abbey was very polite and professional. The cost of the service was higher than I expected for an oil change, wiper blades and an inspection. More

by griffith.t.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2022

Chris always takes such good care of me and the entire staff! I love how they wash my car after each service. More

by dalenej22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2022

Kimberly did a great job keeping me informed. She was very professional.and I appreciated the fact that she was wearing a mask. More

by Teharrin
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kimberly
March 18, 2022

Great service and very quick! I love the convenience of the courtesy cars given upon arrival! Abbey is great also always keep me informed on my vehicle! 5 starts definitely More

by parishheather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

They didn’t fix the car’s problem because they said the repairs would cost more than the car is worth More

by drjimpascoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Appreciated the professional way they checked me in and the great attention from Abbey the service representative. More

by sknaufmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Very attentive and efficient. I am always able to get device time that meets my work schedule More

by Carlaburchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Carlaburchard responded

Thank you Alexis Carlsbad!

March 17, 2022

Excellent service and friendly staff, they were very helpful and accommodating when I needed to change my appointment. More

by Cassandra.W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2022

Basic service was done quickly. Problem I reported with automatic windshield wiper not functioning was attributed to aftermarket tinting on the windshield. That may be true, but the More

by tvfletcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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