Lexus Carlsbad - Service Center

They did as i asked and very good changed the oil and whatever they needed to do for a the car whatever they needed to do for a the car More

Very friendly personnel and quick to check in. The customer lounge is stocked and promoted by staff to be used. Service time estimate accurate. Service to the car was above average to excellent. The customer lounge is stocked and promoted by staff to be used. Service time estimate accurate. Service to the car was above average to excellent. More

Ryan, Service Consultant, took great care of me and my car on my recent visit. The entire team at Lexus Carlsbad were great to work with! car on my recent visit. The entire team at Lexus Carlsbad were great to work with! More

Courteous, calming, gracious—from the person who meets your car to the device rep who does the intake to the checkout person who takes your money. And the top notch coffee at the end isn’t a bad way to en your car to the device rep who does the intake to the checkout person who takes your money. And the top notch coffee at the end isn’t a bad way to end the transaction. I trust the repair service entirely, and I always leave with a thoroughly washed and scrubbed car as a bonus. Trusted this dealership for years and never had a bad experience. More

Customer service is very good. employees are courteous and attentive to your needs. They make sure your needs are met by checking on you every so often.. drinks are available and ca employees are courteous and attentive to your needs. They make sure your needs are met by checking on you every so often.. drinks are available and can request for anything that would make you comfortable. More

Patricia Kelly is amazing excellent customer service and taking ownership of solving problem with Alarm issue taking ownership of solving problem with Alarm issue More

I brought my IS in for the 115k mile service, the service representatives are extremely thorough with the details for servicing my vehicle. I’m always amazed by the outstanding service and attention to deta representatives are extremely thorough with the details for servicing my vehicle. I’m always amazed by the outstanding service and attention to detail by Lexus. More

Everyone was very nice and professional at Lexus. Each one did their job fantastically! i was in and out within 20 minutes!! Highly recommended this dealerships service department! Thank you Each one did their job fantastically! i was in and out within 20 minutes!! Highly recommended this dealerships service department! Thank you More

Good mechanics knowledgeable and efficient customer reps. There is a comfortable lounge and all staff are courteous and helpful. There is a comfortable lounge and all staff are courteous and helpful. More