Lexus Carlsbad - Service Center
Carlsbad, CA
402 Reviews of Lexus Carlsbad - Service Center
Donald, Walid, Zac, and the Lexus staff were great and I look forward to working with this site again. They listened to what I needed based on my verbally and non verbally expressed communications. They did look forward to working with this site again. They listened to what I needed based on my verbally and non verbally expressed communications. They did not try to sell me anything that I did not explicitly ask for. I wish them good fortune with all of their endeavors and future customers. More
Ryan is awesome! I think he is the best person I’ve ever met in my whole life!🤣 I think he is the best person I’ve ever met in my whole life!🤣 More
I’m always impressed with Lexus service! I can see why people stay loyal to the brand. I can see why people stay loyal to the brand. More
Worst service in 50 years of owning cars. Call me if you want the whole story of terrible service. Call me if you want the whole story of terrible service. More
Love Lexus Service in Carlsbad ! the Best people At scheduling / servicing when needed making it easy with a loaner the Best people At scheduling / servicing when needed making it easy with a loaner More
Great dealership. Sergio in service is amazing. He really takes care of his customers. Honest, trustworthy…Treats everyone like he values their business! Sergio in service is amazing. He really takes care of his customers. Honest, trustworthy…Treats everyone like he values their business! More
Very friendly staff. Very quick service. Always happy to get a loaner car as well. Very quick service. Always happy to get a loaner car as well. More
My service advisor Kim Porter was polite, knowledgeable, and efficient. She called to explain new conditions the technician found, made reasonable and understandable recommendations, and delivered the car and efficient. She called to explain new conditions the technician found, made reasonable and understandable recommendations, and delivered the car when promised. The folks at the entry who arranged for a loner car were efficient and courteous. More
He dropped my car off at 7 AM and arrive just before 5 PM to pick it up. I have never gotten a call that my car was ready and they can’t find my paperwork. The lady helping me has gone home and they are scur to pick it up. I have never gotten a call that my car was ready and they can’t find my paperwork. The lady helping me has gone home and they are scurrying around trying to find what I need to go home with my car. This is not an isolated incident. Why is this even an issue? More
They got me in fast and at the last minute. I was able to drop my car of the night before my 7 a.m. service appointment. Very accommodating of my busy schedule. I was able to drop my car of the night before my 7 a.m. service appointment. Very accommodating of my busy schedule. More