Lexus Carlsbad - Service Center

Great and fast service. Friendly customer service. Nice and clean place. Well done. Thank you. Friendly customer service. Nice and clean place. Well done. Thank you. More

Many thanks to advisor John Castillo for his professional customer service. He always makes these appointments a pleasure. customer service. He always makes these appointments a pleasure. More

Service representative was prompt, personable and an effective sales person. Car was serviced quickly and in 1st rate condition, including courtesy wash. Only reason I did not give an excellent r effective sales person. Car was serviced quickly and in 1st rate condition, including courtesy wash. Only reason I did not give an excellent rating was the courtesy vehicle loaner was pretty dirty and a bit disappointing compared to every else the service department provided. More

My first appointment for routine maintenance at Lexus Carlsbad was great. The young man who greeted me and directed me to the service office was polite, Ryan the gentleman who signed me in and arranged f Carlsbad was great. The young man who greeted me and directed me to the service office was polite, Ryan the gentleman who signed me in and arranged for my loaner car was knowledgeable and made sure I was in and out in time to get to work on time. I even got to test drive a NX350 which Zi really liked. I had a great experience. Thank you so much. Margaret Powell. More

Abbey was the service rep for my vehicle when I took my car for service last week. She is accommodating and always makes sure things go smoothly. They did clean my car pretty good as well! Thanks, Abbey! car for service last week. She is accommodating and always makes sure things go smoothly. They did clean my car pretty good as well! Thanks, Abbey! Highly recommend her and, of course, the Lexus dealer at Carlsbad! More

A/C is working much better. Thanks very much. Ashley was very helpful. Thanks for the loaner. Thanks very much. Ashley was very helpful. Thanks for the loaner. More

Fast quick efficient. John was great and very helpful. Service is expensive so the service beeded to marry up, which it did. John was great and very helpful. Service is expensive so the service beeded to marry up, which it did. More

I asked a loaner car but there is no loaner car service for 10,000 miles. But I don’t understand there is specific requirements for loaner car. Anyways I accepted there was no loaner car. After service is for 10,000 miles. But I don’t understand there is specific requirements for loaner car. Anyways I accepted there was no loaner car. After service is finished, My car seemed dirty so I asked if the carwash is done and the one who gave me the car key said probably done. But the car was still dirty. More

I’ve been coming here for service for over 8 years and this was by far my worst experience. this was by far my worst experience. More

Excellent dealership. We bought 4 cars from them. Very happy with them. Ryan Claudin is highly professional, very knowledgeable, and outstanding. We bought 4 cars from them. Very happy with them. Ryan Claudin is highly professional, very knowledgeable, and outstanding. More