Lexus Carlsbad - Service Center

My family and I were out of town in Carlsbad and had to drop in unannounced. This service department bent over backwards to fix our problem. They not only finished the repair, but got us back home on our p drop in unannounced. This service department bent over backwards to fix our problem. They not only finished the repair, but got us back home on our planned schedule. Awesome dealership! More

Helpful, friendly staff. They were able to get me a new tire in a timely manner. They were able to get me a new tire in a timely manner. More

Service was performed in timely manner. Staff were welcoming and courteous. Car was immaculately cleaned Staff were welcoming and courteous. Car was immaculately cleaned More

My car was promised to me to be ready by 4:30 pm received call 20 mins before that it would not be ready that day. I did not hear that call come in and did not know until I got back to dealership with my loa call 20 mins before that it would not be ready that day. I did not hear that call come in and did not know until I got back to dealership with my loaner. None of the work had been done…very disappointing. More

Efficient, knowledgeable, honest and timely. All good. Work is professional and done at a reasonable price. All good. Work is professional and done at a reasonable price. More

A carostephic event requiring fuel system replacement made much easier by Ashley’s excellent communication and support. made much easier by Ashley’s excellent communication and support. More

The people are really nice, and very customer service oriented. The lounge is nice too. oriented. The lounge is nice too. More

Excellent service from professional and courteous people. I’ve had my car serviced here for nineteen years, never a complaint. I’ve had my car serviced here for nineteen years, never a complaint. More

everyone from valet to advisor to manager were utmost courteous and helpful! Service performed perfectly as expected courteous and helpful! Service performed perfectly as expected More

Great Service. Loaner terrific. Pick up a d delivery on time. Lexus 50,ooo mile service excellent. Loaner terrific. Pick up a d delivery on time. Lexus 50,ooo mile service excellent. More