Back

Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
Contact Dealership

5444 Paseo Del Norte

Carlsbad, CA

92008

Directions

By Type

Showing 690 reviews

May 05, 2022

Customer service in loaner car area were quick professional and extremely friendly. The service to vehicle was completed in a timely manner. More

by allenfam6@msn.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello allenfam6@msn.com, Thank you for taking the time and sending us your feedback and giving us 5 stars, we sincerely appreciate you and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 05, 2022

Friendly service - efficient operation - prices on the upper end but not ridiculous for basic service More

by PONECDJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello PONECDJ, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Thank you for choosing us for your service needs. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 05, 2022

Friendly and relaxed experience! No pressure at all and super quick. Definitely would recommend. Thank you! More

by RICKTORRES760
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cortney Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Heinrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello RICKTORRES760, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 05, 2022

Great location! Great service! Clean facility! Very professional and knowledgeable service advisor. Would recommend to friends More

by YFEI620
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dino Asfour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello YFEI620, Thank you for taking the time and giving us 5 stars and we look forward to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022 -

Lexus Carlsbad responded

Hi YFE1620, Thank you for sharing that you would recommend us to your friends. The best compliment that we could receive, so appreciate the 5 star review. We look forward to assisting you with your next visit. Thank you, Lori Smith Customer Care Manager wecare@lexuscarlsbad.com

May 05, 2022

I love Lexus of Carlsbad! Great service! Very fast and effortless to get in and get out. More

by sandrazeldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesley Bermingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariangela Corte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello sandrazeldes, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022 -

Lexus Carlsbad responded

Hello sandrazeldes, We are so happy to hear that your service experience was great. 5 stars are truly appreciated and we look forward to assisting you with your next service visit. Thank you, Lori Smith Customer Care Manager wecare@lexuscarlsbd.com

May 05, 2022

I've purchase plenty of cars at many different dealerships, but the team at Lexus Carlsbad is world class. I just bought a new Lexus NX and I could not be more then happier. The team made is su More

by dwang
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natasha Rowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cortney Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello dwang, Thank you kindly for giving us 5 stars and your feedback, we sincerely appreciate you. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 24, 2022 -

Lexus Carlsbad responded

Hi dwang, Thank you so much for the great 5 star review! Lori Smith Customer Care Manager wecare@lexusescondido.com

May 05, 2022

Best service after sale I’ve experienced! Very helpful and always courteous staff that get the job done on time More

by SMITHB0369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello SMITHB0369, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 04, 2022

I Always look forward to the ultimate customer service experience at Lexus. This is my 3rd purchase over the years and The team continues to be top notch! More

by gervasicm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brickman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernardo in service. 5 stars. Kay in sales. 5 stars
May 04, 2022 -

gervasicm responded

Thank you!

May 24, 2022 -

Lexus Carlsbad responded

Hello gervasicm, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 04, 2022

This dealership has great customer service. They care about their customers and have great communication! More

by mar_inal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello mar_inal, Thank you for taking the time and sending us your feedback, We are happy to know that our team here is professional and helpful and we look forward to serve you in the future Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 04, 2022

Ashley my service technician is great. Very thorough and honest. Excellent customer service. Car always completed when promised and if not I always have a loaner. Would highly recommend Le More

by liz.dillon27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello liz.dillom27, Thank you for taking the time and sending us your feedback and 5 stars, we sincerely appreciate you. Have a wonderful day, Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

...
7
...