Lexus Carlsbad

Treated like the Royalty In the past, I've never felt compelled to write a review for a dealership. Most of experiences with buying cars have been mediocre (at best). At Lexus In the past, I've never felt compelled to write a review for a dealership. Most of experiences with buying cars have been mediocre (at best). At Lexus Carlsbad, I was taken care of like I was the only customer in the world. They gave me enough breathing room to make my decision and made sure the process was quick too! Once I made my decision on the vehicle, they had me out of there within about an hour. Typically, it's a full day or all-night experience. I also received a follow up call from finance, sales and management to make sure I was able to get all of my questions answered. More

Easiest Car I Have Ever Purchased I really did not intend to buy a car that day, but Matt Caulfield was so easy to work with that everything dropped into place. I told Matt what I want I really did not intend to buy a car that day, but Matt Caulfield was so easy to work with that everything dropped into place. I told Matt what I wanted, he found the car, went and picked it up, and I picked it up a day later. No hassles, no pressure and no waiting around. Great experience! More

Easy used car buying experiance I didnt think I could afford to get into a Lexus product. Greg helped me find the right car at the right price point. The car is a dream and I am co I didnt think I could afford to get into a Lexus product. Greg helped me find the right car at the right price point. The car is a dream and I am completely thrilled with my purchase. More

Excellent Experience Walid was my sales advisor. He was very helpful, proffesionals and caring of my needs. He went above and beyond to help me. The process was easy and t Walid was my sales advisor. He was very helpful, proffesionals and caring of my needs. He went above and beyond to help me. The process was easy and took a very reasonable time to make a deal. I have bought 2 Lexus cars in the past. Now I am leasing a new Lexus. I love these cars and I doubt I'll ever drive anything else. It was also my birthday that day and he helped me drive off the lot in a new car. Happy birthday to me. Thanks Walid, Best Regards, Jenny Bowes More

Great,best in 70 years new car leasing Preston Goforth was easy to talk to and was up front with every thing,and explained everything about the new car when we first sat in our new lexus Preston Goforth was easy to talk to and was up front with every thing,and explained everything about the new car when we first sat in our new lexus More

Apparently, took my car on a nice trip Lexus of Carlsbad California went further with my car. I took it in for fender repair. I always take a photo of the odometer. The service manager insi Lexus of Carlsbad California went further with my car. I took it in for fender repair. I always take a photo of the odometer. The service manager insisted I leave the car or they would not order the new fender. When I picked up the car about 5 days later they had driven the car more than 400 miles. Someone had a nice time in my Lexus. They have not received any additional business from me of course. I have since purchased two new cars but from other dealers in nearby cities. By the way, when I complained to the manager he offered me a free oil change. As if I would every leave my car with them again. More

purchase I must say that the overall environment as well as the assistance by the people at Lexus Carlbad was outstanding. In working with Patrick Danyo he di I must say that the overall environment as well as the assistance by the people at Lexus Carlbad was outstanding. In working with Patrick Danyo he displayed a calm professionalism and reassuring assistance in helping me select our new vehicle.....I will definitely refer both Lexus Carlsbad and Patrick to anyone . More

Richard fined the Red Lexus we where looking to lease. Richard is a very good sales man, we are happy with our purchase, we look forward to come to Lexus for service and car wash. Richard is a very good sales man, we are happy with our purchase, we look forward to come to Lexus for service and car wash. More

Hate buying a car Even though a hate the car buying process, Dwight made it absolutely easy, professional, and enjoyable and his follow up has been excellent. I have bo Even though a hate the car buying process, Dwight made it absolutely easy, professional, and enjoyable and his follow up has been excellent. I have bought many high end cars and he was by far the best to work with. More

Wonderful Experience I originally planned on buying a used car but didn't know exactly what I wanted so was visiting three different dealerships on Auto Row. Carlsbad L I originally planned on buying a used car but didn't know exactly what I wanted so was visiting three different dealerships on Auto Row. Carlsbad Lexus was the third option. Joe Martinez showed me several used cars and I zeroed in on the Lexus IS. He also showed me some new cars and told me this would be a good time to buy. I went home to weight my options and visited the Costco Auto website. I called Joe and told him I'd be back in the following day ready to buy. He met me and during the process introduced me to Marius Mitrofan. I added some features that I didn't intend on getting because the price seemed very fair. The whole process was really simple and everyone was extremely nice. Before I left I spend 45 minutes with Patricia Kelly who showed me how to use all the technology. What a great person to have on the staff. I purchased a Lexus RX for my wife 4 years ago from another dealer and we still don't know how to use everything. She said if we brought it in she'd show us. Also, at one point I randomly wandered into the Service Dept and had a nice informative chat with the gal at the front desk. Everyone I talked to was great. I'll recommend Lexus Carlsbad to anyone. More