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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

May 09, 2022

My rep Ryan went above and beyond to help update my defective audio screen, customer care and service was outstanding! More

by JUSTIN.STICKELMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Lexus Carlsbad responded

Hello JUSTIN.STICKELMAN, Thank you for kindly taking the time and sending us your feedback, we sincerely appreciate you doing business with us and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, lsmith@lexusescondido.com

May 09, 2022

Caring, Every question gets response, Kind courteous personal. Bernardo, was great to work with. Thanks More

by pearlie103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cyrus Ghahremani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walid Doumit
May 19, 2022 -

Lexus Carlsbad responded

Hello pearlie103, Thank you kindly for taking the time and sending us your feedback. We are happy to know that Walid took good care of you and we hope to be able to serve you in the future. Thank you for doing business with us and have a wonderful week ahead

May 08, 2022

Courteous and thorough service, couldn’t ask for more. A+ service from all the staff. More

by KIMHANLEY001
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello KIMHANLEY001, Thank you for taking the time and giving us 5 stars and we look forward to be able to serve you in the future. Have a wonderful day, Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 08, 2022

Great service, excellent detail and Kim is terrific! Everyone is so polite and very helpful. More

by bjones11116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello bjones11116, Thank you for taking the time and giving us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 08, 2022

Our salesman, Patrick Carr, was excellent. He was very courteous, knowledgeable on the car I was looking for, and was accommodating in making the sale happen. He was excellent at explaining th More

by DGILL00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello DGILL00, Thank you and congratulations for giving us 5 stars and an opportunity to earn your business. We hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 07, 2022

The service advisor explained in details what my car preventative service items should be to keep the car safe. More

by Batman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello Batman, Thank you for taking the time and giving us 5 stars, we sincerely appreciate you and we hope to be able to serve you in the future. Have a wonderful week ahead. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 07, 2022

Staff was professional and courteous. Service was prompt and had a good experience. Will use again for future service. More

by bfabijr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello bfabijr, Thank you for taking the time and sending us your feedback. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 07, 2022

Very good service, fast and carefully executed. Client does feel taken care of and wants to maintain the relationship! Thank you very much, a car is a very expensive tool and good maintenance is a More

by FERNANDO.ISAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Porter
May 24, 2022 -

Lexus Carlsbad responded

Hello FERNANDO.ISAZA, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 06, 2022

My salesperson Patrick Care was great. He was very courteous, knowledgeable, helpful and friendly. He worked with me to make to make the vehicle purchase happen. More

by DGILL00
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello DGILL00, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

May 06, 2022

Excellent and efficient service. Although we have come to expect excellent service from Toyota and Lexus, the Carlsbad is outstanding. More

by ESMARTIN.PHD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy DelPrado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley DeAnda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Lexus Carlsbad responded

Hello ESMARTIN.PHD, Thank you for taking the time and giving us 5 stars and we hope to be able to serve you in the future. Have a wonderful week. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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