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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

January 28, 2022

We always appreciate John Castillo and his honesty. If something need fixing we do it and if something is fine we don’t need to fix it. Service with Lexus in Carlsbad has always been great. More

by lindarmoreland
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Linda, Thank you so much for your review. We appreciate your kind words and working with you was a pleasure! We look forward to working with you during your next service visit.

January 28, 2022

Excellent service and loaner setup in a situation that came up suddenly. Always provide on the spot service. More

by LKRUGER88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you for your review! It was a pleasure working with you and we can't wait to see you for your next service visit.

January 28, 2022

Having my Lexus serviced at the dealership is always a pleasant experience. The staff are always very helpful and knowledgeable. Thank you everyone! More

by BPC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for the kind words! We look forward to seeing you again for your next service. If there is anything that we can do for you in the meantime, please do not hesitate to let us know.

January 28, 2022

Pleasant people, after I got attention of guys outside, to check in. They were all talking together More

by JFBUTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

January 27, 2022

Mr. Bernardo Dewes was very professional. Great cusromer support from beginning to end of the maintenance process. Thank you for the outstanding services. More

by ISIDORO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
Feb 02, 2022 -

Lexus Carlsbad responded

Hi! Thank you for your review - we look forward to seeing you for your next service!

January 27, 2022

Fast and friendly service - calls to me to explain what work was needed and given options to help me decide which work was a priority. thank you. More

by GRETA.V.BUTLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Greta - Thank you so much for your review! We look forward to seeing you for your next service!

January 26, 2022

Kim, my consultant was very good in keeping me apprised as to the status of my car. She was communicating with me regularly to let me know when the parts are coming in, some of them were back ordered. Al More

by roje5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter and Kim’s supervisor
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for your review - if there is anything else that we can do to assist, please do not hesitate to let us know!

January 26, 2022

Excellent service: I highly recommended Lexus carlsbad service center. I got a oil change and breaks done and my car was ready same day I dropped off. The customer service is great! More

by REYNA5891
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for your 5 star review! We look forward to seeing you for your next service!

January 26, 2022

My service rep Ryan Claudin is very professional and courteous. The dealership is clean and easy to make appointments. More

by RDOONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for your 5 star review! We look forward to seeing you again!

January 25, 2022

Excellent service as always. All the staff is knowledgeable . Pick up time as promised . Thank you More

by EXCLUSIVEFURNUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natali Panlaqui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

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