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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

January 31, 2022

Ariel , was very nice, attentive and helpful. Very professional in his job.. very smooth transacuon More

by marifemasone_2007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for the kind review! We look forward to seeing you again!

January 30, 2022

Perfect appointment assistance, service goes fast and the the car I got for the day was awesome. Nothing to complain! More

by Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Guy, It was great working with you! Thank you so much for the kind review - we will see you next time.

January 30, 2022

Quck, fast and efficient service so far during this visit. Communication was timely this time around More

by Johny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 02, 2022 -

Lexus Carlsbad responded

Johny, Thank you so much for your 45 star review. We are so happy that you were pleased - we can't wait to see you for your next visit!

January 30, 2022

My representative is really great!!! Overall car looks good and it seem to be short staffed. More

by ROEDELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
B. Dews and C. Javier
Feb 02, 2022 -

Lexus Carlsbad responded

Roedell - Thank you so much for your review! We look forward to working with you again.

January 29, 2022

Everything went well, quick, polite and professional. I appreciate the loaner car which makes the whole process much less complicated. More

by RENATESCHSCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you for your review, we look forward to seeing you for your next service! If there is anything that we can do for you in the meantime, please do not hesitate to let us know.

January 29, 2022

East to check in and get an advisory to come out and greet you. Much better this way. John Castillo was my advisor and he’s great. Very patient and made sure I got the service for which I came to expect More

by OVERBYFIVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for your kind review! If there is anything that we can do for you in the future, please do not hesitate to let us know - we look forward to seeing you again!

January 29, 2022

Lexus made a major repair at no cost to us. Drop off, with pick up of a loaner, took 15 minutes. Pick of my repaired car took 10 minutes. Everyone was efficient, pleasant, and masked. More

by DAVIDLWHITEP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary with the loaner car.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you so much for your 5 star review! It was our pleasure to work with you and we cannot wait to see you for your next visit.

January 28, 2022

I called to get my car in for service and they said to come down when I could. I said I was on my way and when I got there Abbey took care of the paperwork and had me in a loaner within 15 minutes. She an More

by PC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abbey, Jorge
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you for your positive review! It's always our pleasure to help in any way that we can! We look forward to seeing you for your next service visit. In the meantime, please reach out if there is anything that we can do to help!

January 28, 2022

Pleasant, fast, good car wash. Dint try to tack on extras. My only gripe is that the tv wasn’t on in the waiting area More

by jbartlet12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

January 28, 2022

The center did a great repair in a timely manner, we had a great experience. More

by pyu0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

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