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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

February 08, 2022

Resolved my problem at no charge. Even washed the car! Very helpful and friendly staff More

by Alex
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Alex - Thank you for your review! If there is anything else that we can do to assist you, please do not hesitate to let us know.

February 08, 2022

I have confidence is the care I receive when servicing my Lexus, and it was done in a very resonable time period while I waited. More

by jean920_57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Jean - Thank you for your review! We are so happy to hear that you are pleased with your experience here at Lexus Carlsbad. We can't wait to see you for your next service and if there is anything else that we can do to assist, please do not hesitate to let us know!

February 08, 2022

Lexus calls red has always been over backwards to accommodate me And have always been very professional More

by luucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your positive review! We look forward to working with you again!

February 08, 2022

Sergio, Freddy and Bernardo all were extremely helpful getting me back on the road after my battery went dead and stranded me. More

by Wally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
Feb 17, 2022 -

Lexus Carlsbad responded

Wally - Thank you for your kind words. We look forward to seeing you in the future for your next service and in the meantime if you need anything, don't hesitate to let us know.

February 08, 2022

Great service and great quality of customer services . Very liable to the customer and have confidence in the staff More

by sghabbour1@cox.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
Feb 17, 2022 -

Lexus Carlsbad responded

We are so happy to hear that you enjoyed your visit here at Lexus Carlsbad! We can't wait to see you for your next service and if there is anything that you need in the meantime, please do not hesitate to let us know.

February 07, 2022

Under remodel so not to many amenities. Very nice salesman. Got me the car I wanted. had to fight for the price. Ended up happy. Not happy with the promised follow up. I do love my lexus More

by beachdog33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aisha Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrianna Banuelos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Lexus Carlsbad responded

Thank you so much for your response! We are honored that you chose us here at Lexus Carlsbad for your vehicle needs. I will reach out to your sales consultant to make sure that you get follow up! We look forward to seeing you again.

Feb 08, 2022 -

beachdog33 responded

Ken my salesman reached out today and was wonderful. He is a terrific salesman and a great guy.

February 06, 2022

Great service. Very professional and keeps you updated when needed. Always has my vehicle serviced on time and when promised. And they always wash my car. More

by K_chih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Lexus Carlsbad responded

Thank you so much for your positive review! We look forward to working with you again!

February 05, 2022

Efficient and friendly service staff took care of my problem and washed the car to boot. Great experience. More

by Martha.stott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
Feb 08, 2022 -

Lexus Carlsbad responded

Martha - Thank you so much for your positive response! It was great working with you and we cannot wait to see you for your next service.

February 04, 2022

Bernardo was great in discussions options for service, and listening to the customer’s needs. Bernardo also followed up after the service to make sure I was happy with all aspects. More

by Doug
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
Feb 08, 2022 -

Lexus Carlsbad responded

Doug, Thank you so much for your positive and 5 star review! We cannot wait to see you for your next service!

February 04, 2022

My service representative was very helpful and professional. I will return for future service. The repairs were done in a timely manner. More

by remingtonsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Lexus Carlsbad responded

Thank you so much for your 5 star review! We can't wait to see you for your next service!

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