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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

February 10, 2022

It was the best fast service in and out got loaner fast too. Happy Me More

by Louise.Godici
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Louise - We are so happy to hear about your positive experience! We look forward to seeing you for your next service and if there is anything that we can do to assist in the future, please do not hesitate to let us know!

February 10, 2022

good service, will for sure come back again and buy a car here in the future! More

by torres.alejandro.alfredo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your positive review! We look forward to helping you find the perfect vehicle for you when the time is right! If there is anything that you need in the meantime, please do not hesitate to let us know!

February 10, 2022

Very informative and professional service guidance from Ryan, I have great confidence in the work done on my car More

by t8rtots
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your kind words! We look forward to seeing you for your next service - if you need anything else, please do not hesitate to let us know!

February 10, 2022

My service was quick and my car was done when promised. Had to wait for my paperwork to be finalized though. More

by rlkc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your review!! We look forward to seeing you for your next service!

February 09, 2022

Professional service with a customer first attitude. A very pleasant surprise in a world of what can you do for me? More

by shellymark99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your kind words! We look forward to seeing you for your next service! In the meantime, if you need anything else, please do not hesitate to let us know.

February 09, 2022

Quick service and explained what they did and was ready when they said it would be More

by LCGNAVAJO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your review! If there is anything else that we can do to assist you, please do not hesitate to let us know.

February 09, 2022

Chris provided Outstanding customer service and the service was completed in a very timely manner. More

by erivera99
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review! We look forward to seeing you for your next service - if there is anything that we can do to assist in the meantime, please do not hesitate to let us know!

February 09, 2022

Wish they would have installed my remote battery instead of leaving it in the cup. More

by CAHARTERMD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
February 08, 2022

John castillo has been a joy to work with. Very knowledgeable- very attentive. We have been working with him over all the years that We have driven a lexus and this is our third one. More

by MAXFREDDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review and kind words! Working with you is always a pleasure and we can't wait to see you for your next service.

February 08, 2022

Service rep, Bernard and techs performed excellently and clearly explained any and all options. Service was completed quickly as was notification of completion and follow up. More

by MILESMCQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernard Dewes
Feb 17, 2022 -

Lexus Carlsbad responded

We are so happy that you enjoyed your time with us here at Lexus Carlsbad. If there is anything that we can do to assist you in the future, please let us know!

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