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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

February 12, 2022

Good experience, Bernardo my service writer was great, friendly &, knowledgeable, everything went well, Thank You Bernardo ! More

by Rick Mendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo 5 Stars
Feb 12, 2022 -

Rick Mendez responded

Great job Bernardo

Feb 12, 2022 -

Rick Mendez responded

Great job Bernardo, good experience

February 12, 2022

Greeters were prompt and efficient. Loaner car was new and clean. My service advisor got done what I asked, and called me as soon as car was done. More

by Delmarpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your review! We look forward to seeing you for your next service in the future. If there is anything else that you need, we are happy to help! Don't hesitate to reach out.

February 12, 2022

Thank you Kim. Great service. Very attentive and shuttled me to work and picked me up when my car was ready. More

by lbryson58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your kind words - we look forward to seeing you for your next service!

February 11, 2022

Fast, easy, and convenient. Dropped car off had a loner in under 10 minutes off to work More

by DEBBIELAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Debbie - Thank you so much for your review! We look forward to seeing you for your next service!

February 11, 2022

Service representative was Responsive, helpful, communicative. Service writer kept me informed of expected completion. And my usual service rep (who was not available when I had car towed in) was h More

by Kukasue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

February 11, 2022

Efficient service. Helpful staff. Ease of scheduling a convenient appointment time. Appreciate having a loaner vehicle More

by CULKIN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

February 11, 2022

Quick efficient. Friendly good service. Nice car wash thankful for convenience of loaner vehicle nearby home More

by FRANKSUNG01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

February 11, 2022

Prompt, professional, friendly, thorough, attentive. They are focused on your particular needs and understanding of balance of cost and priority maintenance requirements for longevity of vehicle More

by Peli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

February 11, 2022

Kimberly Porter was great. She got me signed in and off with a loaner car in no time. Back the next day my SUV in top shape and clean. Will be a return customer. More

by usmcalgm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary at the front counter
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

February 11, 2022

Great follow up as well as courteous, knowledgeable and professional team members. Everyone involved went beyond the call of duty! More

by HOWLINTHREE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Suazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armando
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service!

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