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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

February 15, 2022

It was an excellent experience having having the 10,000 mile service done on my LEXUS Rx. I was greeted immediately on arrival and had the service explained to me. Since the service wouldn’t take too long More

by DonS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Don - It was great working with you! We are so happy that you enjoyed your time with us here at Lexus Carlsbad. We cannot wait to see you for your 15,000 mile service. If there is anything that we can do for you in the meantime, please do not hesitate to let us know!

February 14, 2022

Hi, your Manager Sergio Filix and co - workers were very nice and professional. Definitely I will recommend your shop to buy or service More

by Alex.fraschetti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Alex - Thank you for your kind words! We are so happy to hear that you were pleased with your service. We look forward to seeing you again and if there is anything else that we can do to assist, please do not hesitate to let us know.

February 14, 2022

Car runs much better after service. The technician, Marco Carillo, must have done a great job! Thanks!! More

by megpctan
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Carillo
Feb 17, 2022 -

Lexus Carlsbad responded

We are so happy to hear that your vehicle is doing well! We look forward to seeing you for your next service! If there is anything else that we can do to assist you, please do not hesitate to let us know!

February 13, 2022

Very nice experience. Finished car service and installed new tires in a quick reasonable amount of time. We're very happy. More

by 2westie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review! If you need anything else, please do not hesitate to let us know. We look forward to seeing you for your next service!

February 13, 2022

Great service, was hoping for a quick turnaround and your service person made it happen. More

by ROB.SCHULMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
Feb 17, 2022 -

Lexus Carlsbad responded

Rob, Thank you for your 5 star review! If you need anything else, please do not hesitate to reach out, we are happy to help! See you for your next service!

February 13, 2022

Luxus Carlsbad's service experience was outstanding. We were treated like family. They actually listened to us. And they completed the service faster than expected. What more can you ask? More

by richarddlane3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mariangela Corte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Richard - We are so happy to hear that you enjoyed your visit with us here at Lexus Carlsbad! We cannot wait to see you for your next service and if you need anything else in the meantime, please do not hesitate to let us know!

February 13, 2022

Due to an odd situation, the Service Dept seemed to be confused initially and I was not satisfied. But then things got back on track and end results were great today. Your operation is far superior over More

by QCALROE48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kiner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Dorschel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review - we are glad that we were able to correct any sort of miscommunications or confusions!!! We are honored that you chose us here at Lexus Carlsbad and if you need anything else, please do not hesitate to let us know!

February 13, 2022

Dino helping me get a hybrid and explained everything what I need to know about Lexus hybrid. Everything is superb.he is excellent sales person. More

by MISONHAN101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dino Asfour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review! We are honored that you chose us here at Lexus Carlsbad for your vehicle needs! We look forward to seeing you for your first service and if you need anything in the meantime, please do not hesitate to let us know.

February 13, 2022

Easy to deal with especially with Walid who was very helpful. Very grateful with the service More

by MRUABURO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Doumit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

We are so happy that you chose us here at Lexus Carlsbad for your vehicle needs! We cannot wait to see you back here for service and if there is anything else that you need for your new vehicle, please do not hesitate to let us know!

February 12, 2022

Prompt service and courteous service. Would recommend friends and family to Lexus Carlsbad. Thank you. More

by DIANE_KNOLL
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lesley Bermingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Diane - Thank you for kind review! Working with you is a pleasure and we look forward to seeing you for your next service!

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