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Lexus Carlsbad

Carlsbad, CA

4.4
690 Reviews
When you arrive at our NEW LEXUS DEALER serving the entire Northern San Diego County including San Diego, El Cajon, Escondido and San Marcos CA, you'll be greeted by our world-class customer service. We share the thrill our customers get from owning and driving a Lexus, so from the moment you step on to the lot, we are here to make sure you enjoy yourself by providing you with an exemplary shopping experience. We are not bias as to whether you are buying or leasing a new or pre-owned Lexus; our only goal is to make sure you are happy with your decision. Of course we will recommend other options, but only for your best interest. The representatives at our LEXUS DEALERSHIP serving Vista may be able to save you a great deal of money and get you even more amazing features. From Financing to Service: Our Lexus Dealership in Carlsbad Has It All Purchasing a car as luxurious as a Lexus is a prestigious experience, and we want to make it as enjoyable as possible. The representatives at our Vista area Lexus dealership will find you the perfect auto loan and pricing plan so you can drive off the lot today knowing you have made the best decision. You are not left alone down the road either as we are also a premium Lexus service center. With routine maintenance, your Lexus can last much longer and look better. If you happen to get in an accident, we can perform the best repairs around as we are the ONLY Lexus Certified Collision Center in San Diego County.
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5444 Paseo Del Norte

Carlsbad, CA

92008

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Showing 690 reviews

February 17, 2022

Service people were great and my car was ready when my service advisor, Ashley, said it would be. Great work! More

by Kris Gritts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

Very professional staff starting with car attendants, Kim and Sergio. Positive experience throughout. From start to finish I was constantly updated. The friendly staff made this experience pleasant and I wil More

by juanquezada2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2022

Ariel is an amazing salesman and he is so kind and thoughtful. We definitely recommend him to anyone. This guy deserve such a raise. More

by JEYABI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Great Sales Team. Gary is certainly the best! Courteous, attentive, and gets you exactly what you are looking for in a vehicle. More

by CARLCORTESE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Holcomb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kiner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

We are honored that you chose us here at Lexus Carlsbad for your new vehicle needs. Welcome to the Lexus Carlsbad Family! We look forward to seeing you for your first service and if you need anything in the meantime, please do not hesitate to reach out and let us know!

February 16, 2022

The dealership is excellent! !! 27 yrs have been perfect. Great people, communication, service. Great attitude by all. More

by nanajuliep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your kind words!!! We look forward to seeing you for your next service!

February 16, 2022

Ashley provides consistent quality service! Great communication & explanation of service needs versus recommendations. Thank you! More

by gssba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your kind review! We look forward to seeing you for your next service and if there is anything that we can do for you in the meantime, please do not hesitate to let us know!

February 16, 2022

Great customer service. Every person that I encountered was knowledgeable, courteous and kind. It was the first time I’ve used this dealership and I will go back More

by Phyllisconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dressler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you for your 5 star review! We look forward to seeing you for your next service and if there is anything that we can do for you in the meantime, please do not hesitate to let us know!

February 16, 2022

Great service with good communication about services needed and completion of job via text and phone. More

by kellylee0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your positive review! We look forward to seeing you for your next service and if there is anything that we can do for you in the meantime, please do not hesitate to let us know!

February 15, 2022

Awesome service all around, thank you all so much for taking care of me and my car! More

by Tim Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Tim - We are so please to hear that you had a positive visit with us here at Lexus Carlsbad. We look forward to seeing you in store again!

February 15, 2022

I have never been dissatisfied over the decade that I have been using Lexus Carlsbad. More

by KITTD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Lexus Carlsbad responded

Thank you so much for your review! We are so pleased to hear that you have never had a negative experience with us here at Lexus Carlsbad. We cannot wait to see you for your next service.

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